Yesterday received this email and my account was blocked with no info about what , supposedly i need to upload proof of tracking but all every single one of my guides were purchased directly from ebay labels/shipping system .
i only had one "problem" but not with the buyer , it was with USPS the package is in limbo and was labeled as lost in a case the buyer opened directly with usps, i lost my item and well returned the money to the buyer , if somebody can help me to resolve this issue, i am selling the majority of my collection because of money problems and this is not helping at all, maybe it was a real problem i understand but the only thing it says upload tracking and like i said , labels are purchased through ebay .
My account is above average with no problems , only one bad review and all the others are positive .
Someone please help me
We restricted your account because we noticed activity that we believe is a risk to our community.
This restriction means the following:
- Your selling privileges are temporarily restricted. You won’t be able to create new listings or revise any listings that are live on our site. You also can’t register a new account at this time.
- If you're a seller participating in managed payments, we are withholding your future payouts. You’ll start getting paid again after you resolve your restriction and your account is reinstated.
- Some of your listings may have been removed. You’ll find details of any listings we removed below.
- We have credited all associated fees except for payments processing fees and the final value fee for your listing(s).
To help us remove the restriction on your account, you’ll need to:
- Provide proof of delivery for all of the items you sold on eBay by uploading tracking. Track items you've sold.
More specific details are provided below.
Once you complete these requirements, reply to this email, and we’ll review your account. We may ask you to provide additional information during our review.
We removed the following listings:
