Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Can’t cancel after refunding buyer

eBay won’t let me cancel an order since I have already refunded the buyer. I relisted the item and the same buyer has purchased the item. However, the original listing is still showing that I need to ship the item. Will the original listing just age ...

Total sales amount?

So eBay used to let me check my total sales amount over the course of 10 years on eBay. It’s only showing me the last year.Is there a way to still get total sales over the space of my eBay account?

eBay just changed the deadline for the buyer to ship the return from 14 days to 45 days.

Now buyers have 45 days after the seller sends them the return label to ship it back.This change is retroactive and affects all open return cases.The change must be very recent since I have noted the date we need to call eBay for a particular return ...

Taxes for next year

Hello, I will preface this by saying I am aware that no one on here is probably tax experts, but I am looking to be pointed in the right direction. Long story short, I will be receiving a 1099 next year. I did not expect to get one, but sales kind of...

Neutral feedback for item supposedly not received although tracking shows delivered

I have a customer who purchased a pair of sneakers on August 19th. On August 23rd, tracking shows it was delivered. I received a message from the buyer on the 23rd stating that she received notification that the item was delivered but nothing was del...

Cancled or voided shipping labels

How long till a voided shipping label is refunded? Messed up on one on the 4th of September and still have not received the refund even though I voided it within minutes as I realized an error and instantly voided it.

Resolved! I need help with my account restrictions

What ever i type to customer support with my problem i receive this. After multiple mail nothing they are just changing the name of assistent. I just made Ebay account and Payonner account finished all necessary veryfications and got message from Eba...

Scam? Account Name and Shipping Name don't match - shipping to freight company

The account name is a very female American name and the shipping name is a foreign first and last name, and the shipping address is to a freight location. My hesitation is that it's a several hundred dollar item and they are extremely pushy for shipp...

Resolved! Unsold Items, Having Trouble Locating, Anyone Else?

I Have a List Of Unsold Items, That I would Like To Re-List Some Of Them, But I Can't Find Them, They Do Not Come Up When I Press The Tab For Them!, Anyone Else Having This Problem?, & How Do I Retrieve Them?

When I accept an offer from someone overseas the GSP program doesn't work. If they win a bid, it wor

When I accept an offer from someone overseas the GSP program doesn't work. If they win a bid, it works. I've contacted ebay to fix this and they acknowledge that it should be on the GSP but can never resolve the problem. I'm losing out on money becau...

Buy it now

I used to sell regularly on eBay in the 1990’s but using the auction format. My daughter is now enrolled in college and has started selling on eBay but has used the buy it now option and has potential buyers make offers. She started last week selling...

How do I turn on the setting for "People who viewed this item also viewed"

I remember years ago I turned off the setting that allowed the "People who viewed this item also viewed" section on my listings to appear, where other similar items to my own listings could show up as well as my listings showing up on other similar l...

My account restrictions

I just finished Ebay verification my Payoneer account. And i when i received email that i am ready to sell i create my first listing after that my account got restrictions until i answer few questions(what i am selling, am i selling personal stuff or...

Resolved! The buyer did not recognize the transaction. Closed eBay account.

Last week a dispute was filed for an item I sold. The buyer filed a dispute claiming they did not recognize the transaction. I did not receive any communication from the buyer regarding this and I noticed they are no longer a registered eBay user. Se...

eBay Selling Fees!

I recently sold an item for $44.90 and was surprised to see only $37.65 sent to me as a payment. I did some research and then learned that eBay's current fees are a whopping 14.55% for items up to $2500??? What?? Am I the only one who thinks this is ...