@jreneetrends wrote:
Sometimes, my thermal printed does not print off the label with all the needed information on it to give to the post office. When I re-print immediately after, will Ebay charge me for another label? I can't find any articles on how to request a refund that was charged twice? Also, how are you all contacting Ebay for help? I can't find that information either. ugggg. Thanks I appreciate all your help. Jen
Reprinting the same label will not trigger a second charge. That is, a reprint is just a second copy of the same label, in particular with the same tracking number.
If you buy a second label instead (which is not necessary if you just had a glitch printing the first one), that second label will have a different tracking number.
You should find that when you purchased the label through eBay, you also received a copy of it in your email account, attached to the confirmation, so you can download that label from the confirmation email and print it again as needed until you get a good printout.
