06-24-2025 08:50 AM
This was a strange dispute...never had one like these.
The purchase I guess was a 'guest account'...no feedback and a new account.
It was an international buyer from UK...I would never have thought a UK buyer...they are so nice from UK.
I did mark the item shipped yesterday...with no tracking...and was going to mail it this morning...LOL
No hold on funds for this item.
I assume the buyer made a lot of purchases and disputes and maybe eBay notice that..
Anyway, it was nice to know that 'big brother' is watching sometimes.
A win without even doing a thing.
06-24-2025 08:54 AM
Yeah, typically tracking is required for automatic seller protections on a "doesn't recognize the transaction" payment dispute.
Since you didn't even ship yet, or use tracking, I agree that abuse was probably detected and that's why eBay's covering you on this.
06-24-2025 08:56 AM
It was marked shipped...LOL
06-24-2025 08:58 AM
Right, I saw that, but marking it shipped on its own is not enough to trigger seller protections on a payment dispute. This is why there has to be another factor and, like you suggested, buyer abuse is probably the reason.
Good to see eBay having your back on it.