03-11-2025 05:11 AM
I have been a member of ebay for over 25 years and have found that 90 percent of the buyers do not read 👀
listing descriptions. They only look at the title, one photo and the price. Mostly, all of the questions received from buyers could be answered if they just read the description.
It is very scary to see this because it makes me wonder how do these buyers function in their daily lives.
03-11-2025 05:18 AM - edited 03-11-2025 05:20 AM
This is not new, most sellers, including myself, have known for years that most buyers don't read descriptions, ask lame questions that can be answered by simply reading the description.
When asked questions that can be answered by reading descriptions. I copy and paste the part of the description into the message and send it to them saying this is what the description says. Lol
03-11-2025 05:51 AM
@makeucumkens1234 wrote:It is very scary to see this because it makes me wonder how do these buyers function in their daily lives.
Maybe they have been burned in the past by sellers who had bad descriptions, and they want to avoid the hassle of a return.
I buy and sell music memorabilia, and I often ask questions about listings to verify that what they wrote was accurate.
About half the time, their description or their item specific were wrong. 🤔
03-11-2025 06:11 AM
More and more, the descriptions are just like package inserts in medication bottles, intended to protect sellers from INAD defects. Sometimes it works, sometimes it doesn't. It doesn't do much for buyers who generally just focus on pics.
I think the biggest reason people have stopped reading descriptions has to do with the app. The description is way down below the essential parts of the listing and you have to click on a link which leads to a pop up of the description. It's just not something someone shopping on the app is going to bother doing.
03-11-2025 06:11 AM - edited 03-11-2025 12:38 PM
When using mobile, only a few items specifics are shown and the rest are hidden like the description is. Then you have all the advertisements for other people's stuff camouflaging the links to see em.
To me, there was an increase in questions with this change.
03-11-2025 06:16 AM
I do that too, but I also inform them how to find the description.
03-11-2025 06:23 AM
It does make you wonder why we go through so much work for nothing!
03-11-2025 06:27 AM
Maybe if the descriptions were more descriptive, they wouldn't have to ask questions.
"SOFT CORNERS; CARDS VARY IN CONDITION REVIEW PHOTOS
SOME CARDS WITH CREASES AND OR WRITING FRONT AND/OR BACK"
That doesn't tell a buyer much.
Which cards have soft corners?
Which cards have creases?
Which cards have writing on them?
03-11-2025 06:37 AM
I think the mobile phone app may something to do with it, there are little teeny tiny words that say "see description" that nobody uses.
03-11-2025 06:47 AM - edited 03-11-2025 07:28 AM
@kensgiftshop wrote:Maybe if the descriptions were more descriptive, they wouldn't have to ask questions.
"SOFT CORNERS; CARDS VARY IN CONDITION REVIEW PHOTOS
SOME CARDS WITH CREASES AND OR WRITING FRONT AND/OR BACK"
That doesn't tell a buyer much.
Which cards have soft corners?
Which cards have creases?
Which cards have writing on them?
"questions received from buyers COULD BE ANSWERED if they just read the description. "
As OP said, "Reading is fun". Obviously, they aren't here complaining about a question not answered in the description.
How would you grade corners on all 607 cards and meet the varying definition of a soft corner? I think the blanket statement is better and gives you less chance of an INAD. But I would have had some close ups of the rougher cards to give a better idea.
03-11-2025 06:51 AM
Make u **bleep** kens123,,, oh my. Is that what u do?
03-11-2025 06:52 AM
And it's also good to keep in mind that a shopper who asks questions is actually a potential customer, so, when we tell them what they're asking is shown in the description, we need to be gentle about it.
03-11-2025 06:59 AM
@makeucumkens1234 wrote:Mostly, all of the questions received from buyers could be answered if they just read the description.
It is very scary to see this because it makes me wonder how do these buyers function in their daily lives.
This is the least of my concerns with the lack of reading and the lack of thinking amidst the general public. My larger concern is how the rest of us can continue to function properly living in this Idiocracy.
03-11-2025 10:36 AM - edited 03-11-2025 10:37 AM
"I have been a member of ebay for over 25 years and have found that 90 percent of the buyers do not read listing descriptions. They only look at the title, one photo and the price. Mostly, all of the questions received from buyers could be answered if they just read the description.
It is very scary to see this because it makes me wonder how do these buyers function in their daily lives."
Lots of people just barely function in their daily lives.
I have often thought that many of the Los Angeles freeway traffic jams are due to illiteracy: inability to read the street names on the exit signs.
Those of us who have had "real" jobs, other than selling on eBay, have had experiences where we've written e-mails or actual letters (back in the 20th century . . . ) where the recipient called later and said, "But what is the price per dozen of this widget?" (Or whatever was pertinent in your industry.)
And we point them to the precise spot in the e-mail or letter that says, very directly,
"The price per dozen of these widgets is $3.00."
They have always been with us and will always be with us.
Remember Emily Litella and her rant about "Soviet Jewelry"?
Sometimes they even get to high office in our nation, where they misread the teleprompter and talk about children's furnitures rather than children's futures. Or misread "transgenic mice" as "transgender mice."
03-11-2025 10:58 AM
I don't think illiteracy plays much of a part in LA freeway traffic jams.
People who speak very little English do great on the freeways here, because they know how to drive and respect the rules of the road.
Our problem is people who can't drive, don't know the rules of the road, drive too slow, distracted drivers, people who park it in the fast lane and the carpool lane, etc.