Selling

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Account permament (?) restriction NO SELLING PRIVILEGE due to high INR %

My account was suspended due to several INR (Item Not Received) cases opened by buyers. Recently, my sales volume dropped significantly, so each INR had a much bigger impact on my metrics. All of these cases were opened unfairly, and I even managed t...

Using a phone to post listings

I for various reasons can’t access a computer so I’m subject to automatic payment and I have buyers who are mad and eBay won’t help

Selling on ebay for 20 years now with address change documents not being accepted! HELP

Hello all,We have been selling on ebay for 20 years. We are a LLC who files taxes as a partnership. We have moved into a better spot and when I go to address change it will not accept Partnership as our business. It is saying we need to select the le...

Counterfeit products

eBay policy states that counterfeits are not allowed. Yet the entire platform is rife with counterfeits. From profiles claiming to be jewelers selling diamonds, often times several carats, even lab created diamonds are expensive when you get into mul...

I am getting so tired of this

This was a return that did not fit and the buyer already left neutral FB because of paying shipping 2 ways on a fairly large item all because they did not check the dimensions in the listing and the fact that they bought it on Friday afternoon before...

Seller Protection Failed — Serious Inconsistencies — Is This Allowed?

Hello,I would like to share my case and ask the community if this type of eBay handling is really acceptable under their policies, and if anyone knows real escalation methods that worked for them.I’ve been a seller on eBay for 14 years with 100% posi...

Still can't "Edit Shipping Cost For This Listing" over 3 years after I reported bug.

So roughly 3 years ago I started reporting that when creating a listing you could not actually override the shipping policy for the listing when making the listing, it only worked when you came back and edited the listing later. Now, 3 years later no...

Ebay is stealing money from its sellers Deceptive and Dishonest

first its awful to charge commission on shipping ,second they steal seller fees on return items any chance they can get what a **bleep**ty destructive way to ruin your business Nice Work

Resolved! Ebay Quantity No Longer a Seller Protection From Buyer Returns

I had 4 items to sell of the same kind. Listed auction with quantity of 4. 2 units sold individually. The last 2 sold to one buyer. Buyer opened return request saying they bought 4 units. We all know the screen shows 2 sold and 2 available. Buyer wou...

Buyer asks for something not in listing

I sold an item and in a note the seller asked for something not in the listing. I did not want to accommodate the added request and so messaged the buyer. I said that I would cancel the transaction. I went to cancel and there were only 2 reasons offe...

Beware of Buyers copying your products-

Sad world when people are copying your product that you spent years developing and then someone copies and posts for sale less than your product! Seller- Is selling my MBZ Sprinter and Ford Transit TV consoles. He even spelled the name "Concole" wron...

Waiting to be paid.

I keep seeing sellers complaining about having to wait for release of funds after a sale. I spent a fair amount of my adult life self employed. Waiting for payment on services rendered is something I learned to just accept. Depending on the job somet...

Selling and Listings

I have an error that doesn't let me have shipping with calculation even though my listing is active and the products are located in Dubai, and I don't know how to do shipping with calculation without an error. Can someone please help?

UPDATE: Back Charging Of Promoted Listings Fees For Months Old Sales

For anyone who missed it, community staff have responded to last week's reports from sellers who were back charged ad fees on months old sales by acknowledging there was a "system error" which delayed attribution and while they apologize for the inco...