RETURNS are TAXING on the system....

[kelekt]

a conversation in a group I'm in (selling online in general...many venues) I had this response and thought I would share it here too:

the biggest gap in shopping at crappy mainstream malls and (mass produced) stores in person vs second hand shopping online is the whole return mentality. it's up to the venues to instill in the buyers that >> you buy it you own it. period. << this whole return thing is taxing on everyone and it needs to be crystal clear: ASK Questions PRIOR to purchase with the understanding that once you buy it that's it. it would save a billion dollars in our world to just put an end to frivolous returns. I would rather they/them/whoever NOT buy in the first place because that mentality (especially "hmm I can always return it" mentality) is wasteful and stressful on us and they system

[gamersbaystore]

You're deflecting. You cannot file chargebacks on Mercari without being banned from the platform. Can't say the same for ebay.

You say Mercari isn't relevant, yet my traffic there is easily 5X what my traffic here was, I pay no fees there as a seller and they even give me free advertising on Google shopping.

The only one losing relevance is this greedy, dilapidated ecommerce dump known as feebay.

[lakefor94]

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@gamersbaystore wrote:

You're deflecting. You cannot file chargebacks on Mercari without being banned from the platform. Can't say the same for ebay.

You say Mercari isn't relevant, yet my traffic there is easily 5X what my traffic here was, I pay no fees there as a seller and they even give me free advertising on Google shopping.

The only one losing relevance is this greedy, dilapidated ecommerce dump known as feebay.

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I certainly appreciate your most valuable Mercari information. 

Hoping you continue to profit immensely there.

[lakefor94]

@irishmichael4585 

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@irishmichael4585 wrote:

I have yet to see a CC company that simply returns money.  Every one I've ever dealt with you have to prove you didn't receive or photos of damage and that an insurance claim wasn't filed.

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Wrong,  the seller has to prove the buyer did receive.

And no one at the credit card issuer is checking on any insurance claims. 

[stainlessenginecovers]

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@lakefor94 wrote: Too many INAD returns coupled with any INR's can result in a 6% increase in FVF's if a seller has 10 or more and lands in the Very High category in Service Metrics. 

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@lakefor94 Where did you get that magic "10" number from? 

I thought it was a percentage of transactions

I also thought the 6% 'fee penalty' was NOT for Service Metrics but was only for 2 things

Not shipping on time

Not refunding customers when return is delivered back to seller

[lakefor94]

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@stainlessenginecovers wrote:

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@lakefor94 wrote: Too many INAD returns coupled with any INR's can result in a 6% increase in FVF's if a seller has 10 or more and lands in the Very High category in Service Metrics. 

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@lakefor94 Where did you get that magic "10" number from? 

I thought it was a percentage of transactions

I also thought the 6% 'fee penalty' was NOT for Service Metrics but was only for 2 things

Not shipping on time

Not refunding customers when return is delivered back to seller

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@stainlessenginecovers 

Search for this in the policy

• A Very High rating won't affect your account unless it involves at least 10 reports/requests with 10 unique buyers

Service metrics policy | eBay

I don't think there are any financial type penalties for not shipping on time other than losing TRS status. And.... I could be wrong......