Quantity Available

[coachzman]

Why has ebay stopped showing quantity available on items being sold?

[somanypcs]

I turned this on and still do NOT see number available.  This essential information took up very little space.  It is a terrible change to remove it which will result in fewer sales as many buyers will assume Quantity 1 means there is only a single item for sale.

[mam98031]

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@somanypcs wrote:

I turned this on and still do NOT see number available.  This essential information took up very little space.  It is a terrible change to remove it which will result in fewer sales as many buyers will assume Quantity 1 means there is only a single item for sale.

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@somanypcs 

Some are assuming this is a change Ebay has made, but we don't know that to be correct.  Others are saying it is a site issue.  I'm hoping it is a site issue and that it gets fixed very soon.

[coachzman]

Why can't I see it?

[mcdougle4248]

@coachzman 

It depends on which browser I am using. I see the available quantity using Edge and Firefox. I do not see the available quantity using Chrome.

When I requested a call back from eBay customer service I was told this is a known issue and it is being worked on.

Using Edge and Firefox

Using Chrome

[thelongball]

Mine was invisible when I looked. I went into my selling settings and found the fix. eBay has turned it off in your features and to fix just turn it back on. Mine was gone and I know I didn't turn off anything. They must have made a changes to something and it was turned off when they did the change. 

[devon@ebay]

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@coachzman wrote:

Why has ebay stopped showing quantity available on items being sold?

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Hey @coachzman! We apologize about the technical issue that yourself and others are experience with the quantity of items. There is a sitewide ticket that is open to have this resolved under ALERT15418.