Selling

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How soon can you send second chance offer while waiting for auction winner to pay?

The auction winner hasn't paid in two days. Can I send the "second chance offer" now? Or do I have to give the winner the full four days ? For some reason ebay is letting me send the offer now even though it has only been two days.

Resolved! Buyer having items sent to different addresses possible fraud

I have had this buyer buy the SAME item over and over, but send to different addresses. I contacted ebay since this just seems weird. They said it looked fine. Okay so fast forward a month or so and I receive a phone call from a person who I had sent...

Best Offer on auctions

Do you use this feature? I have made a practice of adding Best Offer to some re-lists as a last step before moving (some things) to my Store. If you ask why it's because most things languish in my Store and I value moving things out, especially at th...

Resolved! Question about EIS (selling fees)

1) Does seller pay FVF fees on BOTH domestic + international shipping costs?2) Does seller pay FVF fees on VAT or other international taxes?3) If customer "reverse payment" with credit card company does seller only have to refund the amount they rece...

getting an error filing Ebay Standard Envelope claim: our eBay ID should be the same

Getting message "Your eBay ID-Your eBay ID should be the same ID used for the tracking Number." when I try filing it at https://www.pip-claim.com/PIPClaim/eBayIntClaim/CreateeBayClaimAnyone knows how to bypass that nonsense? I tried my ebay username ...

Resolved! Terapeak not showing active results

Terapeak is not showing any results in the Active tab when I know there are active results when I search outside of Terapeak I cleared cache, tried another browser on another machine, can't figure it out. Is anyone else seeing this or has seen it bef...

Ebay Allowed Buyer to Return Used Items

I have sold an ac Freon charger. The buyer admitted he used the item and opened the package. I opened a case and ebay fully refunded the buyer. I lost all the money and now have a once new and factory sealed item that is opened and used. Be forewarne...

Did they turn off Ebay???

I usually get 10-15 sales a day. Nothing since yesterday afternoon almost 24 hours. I've never had this happen. Is something going on that I don't know about???????? Thanks

Cheaper FVF is not applying to orders with buyer-selected overnight shipping.

https://www.ebay.com/help/selling/fees-credits-invoices/selling-fees-managed-payments-sellers?id=4822#:~:text=Exceptions%20to%20how%20we%20calculate In case people weren't aware, if you OFFER* an overnight shipping option or an international shipping...

Resolved! Uranium Glass And Why Ebay Chooses Who Can Sell And Who Can Not With Extreme Prejudice

Uranium glass is 10,000 times less dangerous to humans and animals than cell phone usage. While ebay is trying to selectively take the moral high ground by removing my uranium glass lamp listings in order to keep small animals and myself from the tox...

buyer sent me neutral feedback!

Hello, a buyer sent me neutral feedback stating that I sent the shipment to him via regular mail service and not via registered mail. In fact, I used the best service available to send the shipment to the buyer's country. Therefore, the shipment trac...

Need Clarification on Service Metrics

It says under my service metrics that I have a "very high" rate of returns for the "projected rate based on June 2024-July 2024." When does that start? Thanks

ebay Open 2024 (Sept 25-26) Registration Now Open

https://events.ringcentral.com/events/ebay-open-2024/registration Just in case anyone here is interested.

Package lost by UPS

Hi,so a big problem is probably coming to me. I sold 4000 USD item, shipped it via UPS Standard service to a company in Italy. The package is huge, weighs almost 16 kg. 44 x 44 x 38 cm dimensions. The delivery was planned on Monday July 29 12-2pm, th...

Ebay closed out a return request and a few days later I receive the item back . . .

I sold a book. It was bought 6/28 and delivered to him on 7/1. He immediately requested a return citing condition. Okay. No problem. I give 30 day seller paid returns. I accepted return and did the postage for him. The returned never showed that he s...