The eBay Community

Buyer Requesting Cancellation of Pre-Order item because they “Found it cheaper somewhere else”.

So I had an item listed that’s a preorder. Had it listed for a certain price with Best Offer. Buyer sends me an offer, I counter. He counters back, price was fair so I accept. 24hrs later the buyer wants to cancel stating “Found cheaper somewhere els...

Return Policy: do you take returns? Free returns? What works for you?

I recently saw a post from a new seller getting slammed with returns in clothing as the seller was doing free returns. Sellers jumped in and advised the seller- to swiftly switch to PAID returns. Seller did. Return problem solved.So question, do you ...

Shipping

When buyer pays shipping, can they choose whether to include tracking or not?

Unauthorized charge on my credit card by eBay

I placed an order for an item in March. It didn’t arrive. So I requested a refund. I received the refund as seller was unresponsive.Today I got a notification from eBay that the item is out for delivery! Automated message from eBay on eBay tracking p...

Big Difference Between eBay Payout and Payoneer Received Amount – Why?

I recently sold an item on eBay and chose Payoneer to receive the funds. However, the amount I received in my Payoneer account is much lower than what eBay said they sent. (Without fees, shipping) Has anyone else experienced this? Could it be due to ...

Shipping

Does anyone else follow shipping status on a purchase and then suffer frustration to the extent that one’s head almost explodes because the seller posts “Shipping label created, Post Office awaiting the item”, then seeing that day after day? Running ...

flip flop of postage rates

Perhaps it is me. I ship a lot of flat rate envelopes. For instance one week it may be $8.40 for a flat rate envelope, the next it is $8.75, and the following week back to $8.40. Has this happened to anyone else? I just need to be consistent as I hav...

Buyer returned as INAD, and im missing a cable

continuation of this post (https://community.ebay.com/t5/Returns/No-return-policy/td-p/35048557)so the buyer returned as INAD even though everything shipped as shown in photos or the description, i did receive everything except for an hdmi cable. pre...

Item wasn't delivered to my address (tracking is proof), Ebay insists it was and wont help. Advice?

I'm at my wits end. Though it's not an extra-ordinarily expensive item ($348), I'm going to purse this until the cows come home - mainly because of eBays denial of Money back guarantee when the FedEx tracking clearly shows the item was not delivered ...

What’s Your Biggest eBay Win or Worst Flop? Spill the Tea!

Hey eBay pros,I’m always inspired by this community and love learning from you all. So, let’s swap stories: What’s the biggest profit you’ve ever made on a single eBay sale, or what’s your worst selling experience that still makes you mad?Whether it’...