@dbfolks166mt wrote:
It is always difficult to tell whether the problem is with USPS or with eBay. The interface between USPS and eBay seems to have frequent problems which is why I started using Pirate Ship to generate and print my labels. They have about the same discounted rates, sometimes better, as eBay and I use a cash back credit card to pay for those labels. I have only encountered a problem once since I switched over to Pirate Ship several years ago.
I'm wholeheartedly in agreement with @dbfolks166mt. I've had a similar, much better experience since switching over to Stamps.com about 13 years ago. I was tired of eBay's unreliable, restrictive, and cluttered shipping/labeling part of its site and the constant tinkering with it, and I found even more benefits since dumping it and doing the switchover.
I now get automatic import and comprehensive postback of orders to eBay (even feedback for the buyer if I want) and a real live, reliable and knowledgeable Stamps.com employee who speaks understandable English at the other end of the CS phone line, and who has the authority to solve a problem or answer a question correctly, or to quickly connect me with someone who can. Downloadable shipping reports for tax purposes as well.
Nearly zero shipping/labeling problems since my switchover. Everything my business model needs, especially trust, reliability, and real CS.
Think about it... many other and much better automated alternatives out there.
Cheers, Duffy
