Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Resolved! How often do customers search by category?

I just sold an old roleplaying game module. It qualifies as media mail (printed material, not full of ads like a magazine, etc.). Then I discovered that Ebay won't let me ship an item in the Toys and Games category by media mail. If I start listing s...

"Finish setting up store..."

I have done everything except "upload a video". My question is this. Why? WHY do I need a video on my store? I've seen this "Finish setting up your store to help improve conversion" on my "tasks" dashboard for a year now! MAKE IT GO AWAY!? I will not...

buyer filed (item nor received) INR & lost, now filed for a return

Buyer filed item not received. I had delivery confirm and signature ( mailman signed - delivered to front desk). re-entered tracking info into the case they lost and EbAY closed the case after a month. today they filed to return the item THEY CLAIMED...

Resolved! trying to report a member who wanted me to call them outside of eBay

I have looked / researched for probably 3+ hours, and there is no way to report an eBay member trying to get me to call them. What am I missing? Was there another update that does not protect sellers reporting scammers / harassment. The member has po...

Feedback for eBay after 20+ years on the platform

I know this will fall on deaf ears and probably just attract snide remarks from fanboyish users but here is some thinking points for eBay...... Decision making- Its obvious the platform has developed post 2010 or so around the cooperate CRM process i...

I need some help, i am a seller and just got a return request to refund on a rare item

I sold a rare item to a buyer and they want their money back and uploaded photos of an item that is totally not what I mailed out. Ebay taking their side of course..... I have to refund and give them a label too, i almost lost all my money and it was...

Again rising the fees without even email warning

Ebay again raise the fees, but this time is very impudently. This time was without any warning email. A shame like never before. What if they make fees 50% from tomorrow, again without any warning? Things are getting worst, instead of better.

опублікування лістінга

не запускаеться лістінг на ebay

eBay Promoted Listing Ad Fee Not Refunded when you Cancel a Transaction.

Hi, I had a listing promoted with and ad, someone sent me an offer and I accepted it. They paid for the item and a few hours later want a cancel. I told them to click cancel on listing. they told me it wasn't working so I canceled the purchase to the...

Listed a week ago but item not showing up in searches.

Why do you think my item isn’t showing up when I search for it? It’s been listed over a week already.

Ebay Sales completely stopped in last 2 months October 2022

Hello, I have been on ebay for 20 years selling off and on. I opened my ebay stores in 2013 and have been having great sales until the last 2 1/2 years. Sales have been declining slowly and steady for the last year and a half. 2021 and 2022 have been...

Resolved! Unable to Answer Questions

Last week I had questions about listings that I wasn't allowed to answer. What I mean by that is when I clicked to answer, an error message appeared that states the question is over 90 days old, therefore it can't be answered. The questions aren't ov...

Resolved! Fake Buyers

Hello,2 questions.How do I block shipping to Hawaii, Alaska and Puerto Rico (shipping cost) ?I've had 2 different people buy an item this month then, it turns out they are fake. I just sold an item to someone who opened their account yesterday. This ...

Closing down my eBay store after 24 years :/

Long story made short... I had a major heart attack in July and nearly died and spent a month in the hospital. As a result about a months worth of sales were shipped late or canceled. In 100% of the cases, I emailed each of the buyers and apologized,...

Seller performance standards are OUTRAGOUS.

So, I have been a top rated seller now for a month (first time, yay) but all of a sudden, I now have these old defects (from over 150 days ago) popping up on my account. Out of 210 successful transactions, 4 of those had returns. Now, my account is a...