Printify listing error, but I did everything right

[bearod]

Already talked to Printify, they say it's an error from Ebay's side.

I already have an item on Ebay, it's my original work on Printify, I did three itens with completly different descriptions and all of them have the same problem.

Printify agent said Ebay's it's flagging the description, but I did either the most simple one or even their awfull AI one.

I simply don't understand what's going on. Everytime I try to use Ebay it's a headache.

[mam98031]

@bearod 

Is it that you are trying to have a listing post to the site and it's having issues?  Usually when that happens there is a message that tells you what the problem is.  What kind of message are you getting?

Simple descriptions are easy for sellers, that is why they do them.  But not so much for buyers.  They like as much info as they can get.

Listings need to meet the requirements of Ebay.  So does the listing you want to post meet the sites requirements?  You are a new seller, so you need to be patient and take the time to learn about the site you want to use.  

Since Printify is your dropshipper and they print the item when you order it, isn't the item you are selling a new REPRINT of the original painting or drawing.  Is the item actually done with acrylics or is it done with some other medium?

[kensgiftshop]

Are you trying to list within your listing limits?

[bearod]

The message I get it's just telling an error ocurred, and the Prontify's agent said it's on Ebay's side, and has to do with my item description. I literally tried different designs with different descriptions but all of them have the same error.

Yes they are in line with the site.

The design it's mine and it's a photo or digitally made.

[bearod]

I literally tried one design at first, then other three to see any difference, I'm far from their limits.

[mam98031]

On each Ebay page there is a link to contact Customer Service at the top of the page and again at the bottom of the page.

I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.

https://twitter.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.

If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.

If you are a seller outside of the US or Canada, you will need to use the Chat Option.

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

https://www.ebay.com/help/home

[bearod]

Already tried their support, it's almost like they didn't read my message and copied and pasted a response since I'm not in the US and blames Printify, when Printify already said it's not their fault either...

I might as well delete the accounts at this point, the hassle doesn't seem worth it.

[mam98031]

You can't just delete and account.  Below is a link so you can follow the instructions on how to accomplish this.

https://www.ebay.com/help/account/changing-account-settings/closing-account?id=4199

FYI @bearod  You never answered the question I asked earlier.  Did you get pre-approved by Ebay so you could sell digital stuff?  If you didn't, that is likely a large part of your problem.

[jonathanbrightlight]

@mam98031 I don’t think they’re selling digital items, I think they’re trying to sell print on demand physical products, that’s what Printify is used for.

[kensgiftshop]

Can you post a copy of your description here so we can see if there's something that is causing the problem?

Is there any kind of contact information or links in your drscription?