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Resolved! Why is eBay allowing the sale of counterfeit United States coins from places like China?

As far as I understand any United States coin regardless of age is not supposed to be counterfeited.I have tried reporting Chinese sellers on eBay flooding the market with counterfeit United States coins.Each time I have attempted to report such as a...

Unfair feedback — buyer lied about communication

Hello, eBay Community Team, I’m asking for help with a feedback appeal.The buyer left a negative feedback saying I didn’t respond, which is false. I was in full contact and even offered a partial refund. My listing clearly said: “Powers on; playback ...

Angry buyer, says I lied about items.

I had a buyer who had never bought anything on ebay buy three strangely related items for one person to buy. What person buys a brass perfume bottle, a Columbus Ohio football jersey and 8 Heisey juice glasses. He paid and I immediately packed them in...

Listing Page

I am so frustrated. Ebay continues to send signals I should quit. The new listing page is very frustrating and takes a number of additional steps as the old one. It seems IT people need to justify their jobs by continuously seeking to change things.

I screwed up and paid for shipping on an order. I didn't realize it was incorporated in selling cost

I feel so stupid I haven't sold on here in a long time and now I see Ebay handles the shipping cost and you just print a label. I sadly paid for the shipping out of my own pocket. Is there a way to reach a person at Ebay and request reimbursement? I ...

Store Categories Error Page

Hello - We're relatively new sellers and have been very pleased so far with eBay, but as I've been setting up my storefront, I've tried a number of times over the past week to set up Store Categories and each time have received an error page saying t...

Buyer return issue

Hello. I sold an item that required two boxes for shipping. I bought two usps labels. The buyer claims only one box delivered. USPS shows both boxes were delivered. The buyer started a concern with eBay. eBay closed the case based on the usps informa...

Buyer says "battery is defective & doesn't function at all. I'd like to return"

Maybe legit but seems fishy since it's a day before their return window closes. And their description of the problem is rather vague. Before I sent it the battery did seem to hold a full charge ( all three green leds on it lit up indicating fully cha...

Resolved! How does a seller know to send me a coupon?

A few times now I have looked at an item and a few days later gotten a percent off coupon from that seller. How does he know to send it to me or is an automatic thing that it goes to anyone who visits his site? The underlying question is how would I ...

Promoted Stores Ads Moving To Monthly Budget Pacing

I'm guessing most people around here aren't using Promoted Stores ads, so this may not apply, but thought I'd share this here any way since apparently eBay decided only a week notice with no announcement post here in the community is acceptable. Sinc...

Organic Views Plummeting On Strong Account

Hi! Is anyone experiencing 0 organic views randomly? This past weekend I had 2 days with 0 impressions, when we usually get 5-60 thousand a day.

ebay promoting a sale without my consent

curently im sold an item but do to a part of that item is not working and when i went to cancel the order, it appeared that i had to pay some fees and one of those fees is the promoted listing fee. i dont kow how that happened becuase i didnt tapped ...

Resolved! Can a seller charge a restocking fee?

Buyer purchased bed and told me to pack. Now wants to cancel sale.

Can't ship to Canada despite being in International shipping program

Having a huge issue trying to ship to Canada right now. I've had a customer attempt to purchase an item multiple times via USPS and UPS, yet I cannot select a service. I understand the USPS strike is ongoing, but I am enrolled in the international sh...