Selling

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Ebay asking my customers for their phone number when I have a sale.

How to I change that setting I don't want a customer's phone number.

Question using AI Backgrounds for enhancement via 3rd party Apps

Hello,I'm not new to eBay as a buyer, but I am as a seller. I've received mixed messaging regarding AI. NONE Of my items are AI generated, as I'm just getting started. But as a digital designer, I'm wondering if once a photo of an item has been taken...

Refund Confusion

I have an interesting predicament. Basically what happened was at the end of August, 25th to be exact, a buyer purchased an item from me. I then purchased the shipping label for it (it wasn’t free shipping). However right after I done so the buyer ch...

I only have 2 complaints about ebay's auto-feedback for sellers.

Complaint #1A hundred gazillion transactions a day yet they only have ONE pre-written auto feedback?"Order delivered on time with no issues"You would think they could have come up with at least 2 or 3 different ones that post randomly. Complaint #2Wh...

You can now apparently uses photos from other sellers items without permission

I found an item 167922977171 where the seller used photos from my listing 199893476668. I first contacted the seller who did not respond so I filed a report and received the following: We looked into your report and didn’t find the listing to be in v...

Seller Hub, Manage Active Listings page, the Selling Format column has disappeared.

On the Seller Hub, Manage Active Listings page, the Selling Format column that was between the Item and Current Price columns has disappeared. If this was due to an update, it was a mistake to remove this column. The Selling Format column allows a se...

Do I get a defect if buyer agrees to ship past handling date?

If I message a buyer saying ill need to ship past the handling date and they agree do I still get a defect on that transaction?

Package failed inspection / liquidated

I sold three items to a good regular customer of mine. I shipped them in two separate packages to a third party distribution center in Kentucky. Both packages arrived at the center. The buyer received one. The second package has a message stating "Di...

Resolved! How can I set up protections against bad buyers?

I'm selling a piece of jewelry that seems to be attracting bad actors. I'm getting people with brand new accounts and zero feedback trying to negotiate through messaging. Is there a way I can block people who have a brand new account or a score of 0?...

eBay Seller Circle Virtual Event November 11 - All About Promoted Listings Ad Attribution Changes

This sounds like a great opportunity for sellers to get their questions about the new Promoted Listings attribution model answered and share their thoughts in a professional, respectful manner. https://sellerevents.ebay.com/events/details/ebay-colora...

Request a new total button missing from shopping cart... years old issue

This is going to start short and sweet so those can follow along easily.... PUT THE REQUEST A NEW TOTAL BUTTON BACK ON THE CART. I do not want to hear the number of stupid time wasting inaccurate alternate ways you want sellers to do this. Not 1. Wha...

EBay messages not supporting PDF attachments is a problem for my post sales buyer communications

The product I sell on ebay has a companion user guide in PDF format. It should be simple for me to provide this PDF after sale but ebay does not support PDF attachments. I have to send the buyer a message for them to go to my website to download the ...

I want to sell a broken TV ..It's flickering screen 55 inch Toshiba fire TV...

I want to sell a broken TV ..It's flickering screen 55 inch..May I know where to Sell it?

When is it time to drop a specialty?

So, when I started ebay full time I was in a wheelchair, limited to one room of the house and could barely lift anything so I started out selling cards. I haven't restocked cards in years, but I still have over 10,000 listings for them. A year ago I ...

Resolved! Wanting Completed Auction Records For Over 90 Days

I have about a 3 week window where I didn't keep records of my completed auctions and now they are gone from "orders." I looked this up and found a couple of posts that said I can go to MyeBay, account, Personal Information and than scroll down to an...