eBay

desertmodels_uae · ‎02-28-2023

Best-Offer unnecessary and damaging features

Background: I run a test from a test account on eBay on the same item, that is priced at asking price of US$ 39 and minimum offers is US$ 29 to test what buyers see during a purchase attempt:

Following are results of the test (followed by the screenshot of the test):

Number 1 on the left was yesterday: I tried to submit an offer for US$ 29 and the eBay unsolicited suggestion is telling me (as a buyer) that I would (as a seller) will consider a deal if the best offer is US$ 36... 25% more than my take on this item.

Number 2 on the right was today: I tried to submit an offer for US$ 20 and the eBay unsolicited suggestion is telling me (as a buyer) that I would (as a seller) will consider a deal if the best offer is US$ 29.25... this time close to my minimum price but 46% of the offer I was planning as a buyer to submit.

These price suggestions are damaging, and good chance are causing more buyer to abandon the purchase attempt.

Mr. eBay, you are paid a subscription to allow us list, but we didn't hire you to negotiate on our behalf. So, can someone tell this smart guy in application development to stop coming up with these unwelcomed application features... you are not helping us at all.

I receive offers, sometimes, that are really low but by chatting with buyers I get them to accept my price suggestion. My success rate is 99% of these attempts end with order.

Following is the screenshot of the two tests:

ittybitnot · ‎02-28-2023

@desertmodels_uae

Just for clarification of your post.... Your screen shot "test" items appear to be different items, as one has a bin of $48, and the other $39. Of course they will have different "suggested" offers. Or, are you objecting to the 'suggested offer' screen altogether? If you are a seller that uses the best offer feature, you can set the amount you would be willing to accept anyway. Perhaps I am missing the point here? Wouldn't be my first time.

stainlessenginecovers · ‎02-28-2023

50% off offers are ridiculous. The site knows that. It's their site. They will NOT change what they do as they are attempting to 'keep' that low baller engaged and trying to get them to send an offer that is real.

If you don't like the system (and again, they will not change it) get out of offers. That just means you are advertising your item for much more than you should be (not to mention you get to deal with nonpayers after you accept)

I advise listing at your lowest price, buy it now, immediate payment required.

desertmodels_uae · ‎03-01-2023

The same item, after increasing the asking price and keeping the minimum.

The point is not these details, the point is eBay shouldn't suggest prices (or negotiate it) with buyers. Leave that to the owner of the item and to the buyer who has the money to decide on what is best for them

desertmodels_uae · ‎03-01-2023

1. They don't know that 50% (what is your source) are ridiculous.

2. Seller by setting minimum price keeps low ballers out of his listing, no need for eBay.

3. Yes, it is their site, but they are paid by seller to list (and process order/payment) not to negotiate on seller behalf.

4. Offers are available for secondary market items to allow parties to agree on a fair price acceptable for them.

5. Also offers are critical when you ship internationally, eBay FVF will be different depending on the country IOSS tax collected, shipping charges, if buyer lead coming from search or from ad.

6. You don't know if I advertise my items more than I should, using best offers is not sufficient basis to form your unfounded conclusion.

7. Nonpayers are not an issue, as long as eBay don't charge me any fee (which they do). Also, now in your eBay store you can prevent buyers from submitting offers if they don't enter their payment method.