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Payment default rate now running at 40%

Incredible number of dead-beats lately. Ebay's lame non-payment strike doesn't mean anything to these people. Auctions in any other venue require a means test, to determine if you have the funds or inclination to pay. You go to an auction, you put up $50-$500 upfront. If you buy something, you pay, you get your deposit back. You bid on something and don't pay, they take what they can from what you put down as a deposit.
Message 1 of 31
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30 REPLIES 30

Re: Payment default rate now running at 40%

 

Re: Payment default rate now running at 40%

 

I must call BULL on this one ...



Message 16 of 31
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Re: Payment default rate now running at 40%


wrote:

 

Re: Payment default rate now running at 40%

 

I must call BULL on this one ...


 

 

Yeah me too, the OP has 95 listings and only 3 of them are Auctions! Maybe 40% of his Auctions (that's seem REALLY high) end up unpaid, that would be about 1.5% unpaid rate overall which is somewhat reasonable.

 

Personally I haven't had a non-payer since 2016 and historically have less than 0.5% and that's without IPR and running a portion in the Auction format.

 

 

 

 

Paranoia strikes deep
Into your life it will creep
Message 17 of 31
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Re: Payment default rate now running at 40%

The non payment strike is NOT lame.  If you file an unpaid item dispute and the buyer does not pay, they get a strike when you close the dispute.  Just two strikes will block the buyer from buying from thousands of sellers who have their blocks set to block those with two strikes.  

 

Very effective.  

 

Listing as fixed price, immediate payment required, also eliminates unpaid items.  It is said that 80% of listings are fixed price.

 

Just some thoughts.

Message 18 of 31
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Re: Payment default rate now running at 40%

The new  High risk buyer  program  requires IPR  on  all BIN's  if even if seller does not use them.  The New program  is buyers that get too many UPI's and abuse the cancellation request are put in this program.  Buyers stay in this until they can show they aren't high risk. 

 

This is a copy and paste of a post by a buyer who was put in the program.  Sorry, I do not have the id with which to give credit to.

Message 19 of 31
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Re: Payment default rate now running at 40%

There are too many zero-feedbackers who get over excited, commit then immediately experience buyer remorse. I don't sell $1.00 items with free (state-sponsored) shipping like the Chinese. Those purchases no one thinks about. They DO think about $200 purchases, often too late. To them, Ebay purchases are not contracts, they are just like any retail store, where you have nearly unlimited options to cancel, return, etc., without good reason. Additionally, according to recent retail information, returns cost retailers more than shoplifting because items which may have very low margins must be discounted because they are "open box" or "used" once returned.
Message 20 of 31
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Re: Payment default rate now running at 40%

Perhaps for you.  I've only had one unpaid item since October.

Good Moms let you lick the Beaters.

Great Moms turn them off first.
Message 21 of 31
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Re: Payment default rate now running at 40%


wrote:

The new  High risk buyer  program  requires IPR  on  all BIN's  if even if seller does not use them.  The New program  is buyers that get too many UPI's and abuse the cancellation request are put in this program.  Buyers stay in this until they can show they aren't high risk. 

 

This is a copy and paste of a post by a buyer who was put in the program.  Sorry, I do not have the id with which to give credit to.


Wait... Are you saying that forced IPR is determined by whether the buyer  is considered high risk by eBay?

 

Is that correct?

Chaos is NOT an "industry standard".
Message 22 of 31
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Re: Payment default rate now running at 40%


wrote:

wrote:

 

Re: Payment default rate now running at 40%

 

I must call BULL on this one ...


 

 

Yeah me too, the OP has 95 listings and only 3 of them are Auctions! Maybe 40% of his Auctions (that's seem REALLY high) end up unpaid, that would be about 1.5% unpaid rate overall which is somewhat reasonable.

 

Personally I haven't had a non-payer since 2016 and historically have less than 0.5% and that's without IPR and running a portion in the Auction format.


I've had one non-payer in three years and that was on a BIN listing rather than an auction.   It was for a $6 item, too.

Message 23 of 31
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Re: Payment default rate now running at 40%


wrote:

wrote:

The new  High risk buyer  program  requires IPR  on  all BIN's  if even if seller does not use them.  The New program  is buyers that get too many UPI's and abuse the cancellation request are put in this program.  Buyers stay in this until they can show they aren't high risk. 

 

This is a copy and paste of a post by a buyer who was put in the program.  Sorry, I do not have the id with which to give credit to.


Wait... Are you saying that forced IPR is determined by whether the buyer  is considered high risk by eBay?

 

Is that correct?


I do not believe that to be generally correct. eBay is forcing IPR on some of my buyers, while I obviously don't know the standing of their accounts it's being applied to those with little feedback, modest feedback, lots of feedback OR not applied to the same. I block buyers with two unpaid strikes so none of my buyers have any significant history of non-payment.

 

Are there specific users who are flagged for forced IPR? That IS possible I suppose, just like some users are specifically excluded from the MBG.

 

 

Paranoia strikes deep
Into your life it will creep
Message 24 of 31
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Re: Payment default rate now running at 40%


wrote:
There are too many zero-feedbackers who get over excited, commit then immediately experience buyer remorse...”

This is the opposite of my experience with zero feedback ebayers. 

Message 25 of 31
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Re: Payment default rate now running at 40%


wrote:

wrote:

wrote:

The new  High risk buyer  program  requires IPR  on  all BIN's  if even if seller does not use them.  The New program  is buyers that get too many UPI's and abuse the cancellation request are put in this program.  Buyers stay in this until they can show they aren't high risk. 

 

This is a copy and paste of a post by a buyer who was put in the program.  Sorry, I do not have the id with which to give credit to.


Wait... Are you saying that forced IPR is determined by whether the buyer  is considered high risk by eBay?

 

Is that correct?


I do not believe that to be generally correct. eBay is forcing IPR on some of my buyers, while I obviously don't know the standing of their accounts it's being applied to those with little feedback, modest feedback, lots of feedback OR not applied to the same. I block buyers with two unpaid strikes so none of my buyers have any significant history of non-payment.

 

Are there specific users who are flagged for forced IPR? That IS possible I suppose, just like some users are specifically excluded from the MBG.

 

 


I'm just wondering because I've been running into forced IPR on every single BIN I purchase. Since I've been around over 20 years on this and a previous ID and likely bought about $750K worth of stuff if not more, and never gotten a non pay strike, I really have to wonder why eBay would consider me a "high risk buyer".

 

Either there's something wrong with that theory or eBay is applying it as eBay is apt to do.

Chaos is NOT an "industry standard".
Message 26 of 31
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Re: Payment default rate now running at 40%

I am also seeing IPR on nearly every item I buy. In fact i was stunned the other day when I bought something and it DIDN'T force me to pay immediately. Shocked I tell you!

 

Message 27 of 31
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Re: Payment default rate now running at 40%


wrote:

wrote:

The new  High risk buyer  program  requires IPR  on  all BIN's  if even if seller does not use them.  The New program  is buyers that get too many UPI's and abuse the cancellation request are put in this program.  Buyers stay in this until they can show they aren't high risk. 

 

This is a copy and paste of a post by a buyer who was put in the program.  Sorry, I do not have the id with which to give credit to.


Wait... Are you saying that forced IPR is determined by whether the buyer  is considered high risk by eBay?

 

Is that correct?


Georg, for some buyers, yes, it is, according to this program, if the buyer is put into it by their behavior of too many UPIs and too many cancellations.  So while it MAY be because of that buyer, it may also be due to other reasons.  

 

The info that I copied and pasted above, that you question, was a post by a buyer who got put into the program.  Not me.  And that buyer maintained that he/she was swept into the program by accident but CS could not get him out of it.  

Message 28 of 31
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Re: Payment default rate now running at 40%


wrote:
There are too many zero-feedbackers who get over excited, commit then immediately experience buyer remorse. I don't sell $1.00 items with free (state-sponsored) shipping like the Chinese. Those purchases no one thinks about. They DO think about $200 purchases, often too late. To them, Ebay purchases are not contracts, they are just like any retail store, where you have nearly unlimited options to cancel, return, etc., without good reason. Additionally, according to recent retail information, returns cost retailers more than shoplifting because items which may have very low margins must be discounted because they are "open box" or "used" once returned.

It boggles the mind.  SO many threads on the Buying Board start out with, So I bought this, and THEN I realized...

 

Due diligence being done after the fact.  Then they have an issue.  

 

As far as not understanding Ebay purchases are on a contract basis, it says multiple times, when you confirm a bid or purchase, that you are entering into a binding contract to purchase the item.  Then they look at bid retractions and cancellations as tools to get them out of whatever they got into, and don't realize that retractions and cancellations are to be rarely used, certainly not to discover a high bid or because you didn't do due diligence first, or that cancellations are a request and the seller can accept or decline that request.

Message 29 of 31
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Re: Payment default rate now running at 40%


wrote:
You go to an auction, you put up $50-$500 upfront.

That has never been required at any auction I have ever attended.

 

Message 30 of 31
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