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PSA authenticators are not accurately checking the description of the cards they are authenticating

i just recently had a $3,000 gold star charizard card i sold here on ebay, denied by psa authentication, saying the card was authentic but that the card didn't match the listing due to a crease in the front middle of the card... but here's the thing, i did describe the crease in my listings details, as well as took multiple pictures at different angles of the crease...and even sent extra pictures privately through ebay messenger where we clearly discussed the crease....here's the kicker:

 

so after having the card returned to me by psa and ebay, i resold the card again with a $400 loss for $2600, but this time i put the details of the crease in all caps and reiterated the crease, as well as used the photo of the crease sent to me by the psa authenticator... and included printed out photos of the listing so there wasn't another mix up this time around... and now its been at psa for a week... when its suppose to be 1-2 days for authentication.

How does it take a week to authenticate a card that was just authenticated a week ago?... maybe someone else could help me understand.. am i just being impatient here or missing something!

After this experience of selling i will no loner be buying any collectible, i feel greed has corrupted this once amazing hobby.

Message 1 of 27
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Re: PSA authenticators are not accurately checking the description of the cards they are authenticat


@jsageau-16 wrote:

that's actually some awesome back context that makes a lot of sense... thanks for the info i never knew that, ill have to look into it some more, makes it feel a bit less personal


@jsageau-16  you're welcome!

 

Here's a bit about the CEO's remarks:

 

https://community.ebay.com/t5/Selling/CEO-Says-No-Counterfeits-Have-Ever-Passed-Through-eBay/td-p/35...

 

and if you google DANIEL GRAND vs. EBAY INC you'll find more info about the lawsuit.

Message 16 of 27
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Re: PSA authenticators are not accurately checking the description of the cards they are authenticat

A company built on lies…

Message 17 of 27
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Re: PSA authenticators are not accurately checking the description of the cards they are authenticat

card was still never authenticated yesterday after being there since the week before, not even a single update to me or the buyer,

psa needs to be investigated.

I have a theory that possibly the authenticator is trying to sell the same card for a similar price…

 

…my goku card they said didn’t match description arrived after my gold star Charizard and was authenticated Thursday  so what’s going on here….

 

how about the fact that they are freezing out my buyers and literally giving time for the entire market to change, it’s been a month since my first sale of 3k that they wrongfully declined, how much more money am I suppose to lose out on here… it’s a joke

 

here my psa… to all ppl spending their hard earned money on this paper and cardboard junk, I suggest you put your money into Gold or crypto, this collectible market has been exploited 

Message 18 of 27
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Re: PSA authenticators are not accurately checking the description of the cards they are authenticat

Too much is left to opinion.  Obviously, you most likely never get the same authenticator so you will get a different value/outcome each time.   In order to get a high value for a card, you need the seller, the authenticator, and the buyers to all agree on the same value.

Message 19 of 27
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Re: PSA authenticators are not accurately checking the description of the cards they are authenticat

@toysaver....explain what the scanner does for expensive cards, or any card I guess?  Does it just give better clarity to the card's condition?   

Message 20 of 27
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Re: PSA authenticators are not accurately checking the description of the cards they are authenticat

After the initial authentication, couldn't you have placed it in eBay's Vault? My understanding is they do not have to undergo further authentication when sold.

Message 21 of 27
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Re: PSA authenticators are not accurately checking the description of the cards they are authenticat


@jsageau-16 wrote:

breaking news... it gets even better,

now a super saiyan goku card 125 holo foil card, that i bought on ebay authenticated as near mint, then just resold last week,

was determined to have fuzzing around the edges and doesnt match the description.... the same card that passed when i bought it does not pass now.

i have never once taken this card out of the psa card saver or the or the penny sleeve, i truly feel something funny is going on here, i could use some help...


I've been selling on ebay for around 15 years and I can tell you... At my age (I'm old) I've put in my years of working for and with corporations and I have never, not even once gotten into any sort of ebay verified selling scheme, because that's what these things are: elaborate schemes that sound really good on the surface but a lifetime of experience tells me that we don't have to scratch off much of that top level shiny veneer to get to the ugly truth.

That said I have a good friend who sells what you sell, and clearly it does take intimate knowledge of the cards and all of that so I leave this business to those that know these things but he used to sell on ebay and now he doesn't... We got into a short conversation about a week ago and he said ebay's just too much trouble, and then he did tell me he sells on "Marketplace" and he seemed quite pleased with how that's working out. Obviously some research is required because the protections and payment and shipping schemes are not the same as ebay but he also doesn't have to go through extra steps to sell things, less fees he said and apparently he always gets paid.



Message 22 of 27
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Re: PSA authenticators are not accurately checking the description of the cards they are authenticat


@luckythewinner wrote:

 i could use some help

 

The best way to make money during the gold rush was not to look for gold. It was to sell goods and services to the people who were looking for gold. 


Hahaha yes, $100,000 trommels and stuff.
Truth be known there is money in the entire industry, you just have to find which niche fits you.

Message 23 of 27
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Re: PSA authenticators are not accurately checking the description of the cards they are authenticat

i'm not sure how it works with raw cards, last thing i would ever do is let them hold onto my card though

Message 24 of 27
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Re: PSA authenticators are not accurately checking the description of the cards they are authenticat

you could argue a scanned photo could be considered definitive proof, but the authenticators seem to use a camera with flash themselves

Message 25 of 27
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Re: PSA authenticators are not accurately checking the description of the cards they are authenticat


@ryry-jj wrote:

@toysaver....explain what the scanner does for expensive cards, or any card I guess?  Does it just give better clarity to the card's condition?   


Yeah, much better image. I scan most cards at 450 dpi and zooming the image can show things you can't see with the naked eye. I also find it much easier and faster for listing as well.

Message 26 of 27
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Re: PSA authenticators are not accurately checking the description of the cards they are authenticat

After being told be an eBay rep yesterday that my card had passed inspection at psa, I still have not received an update,

definitely does not feel like normal procedure here, but guess that’s what happens when you give others power over you…  

only thing to do is learn from your past mistake that’s all 

…to anyone who comes across this… gold 

Message 27 of 27
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