PROMOTED LISTINGS ICON DOESN"T CLICK ON MY NEW ITEMS
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05-11-2019 05:36 PM
I'm a power seller on Ebay since 2012---In the last month I have used promoted listings and have had some success --Now When I list a new item and when I reach the icon "PROMPTED LISTINGS"--It doesn't work--I called Ebay and they were very helpful but couldn't locate the problem--They said it might bee a temporary glitch---Is there anyone else out there with a similar problem----Please let me know---Baxterclothing
Re: PROMOTED LISTINGS ICON DOESN"T CLICK ON MY NEW ITEMS
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05-11-2019 09:58 PM
If that is what you are talking about, HOW doesn't it work?
If that is broken, can you just use the Promoted Listings dashboard instead? https://pls.ebay.com/plsweb/dashboard
Re: PROMOTED LISTINGS ICON DOESN"T CLICK ON MY NEW ITEMS
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05-12-2019 07:36 AM
Thank you for responding---The link /button in my listing that reads :" Boost your items with premium placements on eBay...……….." --When you click it the blue light goes on, but nothing else happens --no "ad rates" or anything else ---This stopped working for me about 3 days ago. If you have any suggestions please let me know and thanks again for contacting me. Sincerely Baxterclothing
Re: PROMOTED LISTINGS ICON DOESN"T CLICK ON MY NEW ITEMS
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05-12-2019 11:52 AM
Works fine for me using Firefox 31 (last updated 5 years ago), so even if eBay changed something on that page it didn't break things in all browsers.
I think they must have recently fiddled with the SYI form page layout (and possibly other things), since the stupid floating help button on the right side re-appeared, and I had to add a new element hiding rule to disappear that. They didn't mess with the PL section layout though - my EH rule still targets and hides that just fine, but they may have modified the internal code for the PL functionality in the scripts, and it doesn't work in your browser.
I would suggest trying another browser, or manage your PLs via the dashboard I linked previously.
What browser are you using? Using Adblock Plus or other addons/plugins that might be killing that PL function of the page?
Re: PROMOTED LISTINGS ICON DOESN"T CLICK ON MY NEW ITEMS
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05-12-2019 01:33 PM
Thank you
Re: PROMOTED LISTINGS ICON DOESN"T CLICK ON MY NEW ITEMS
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05-13-2019 01:36 AM
I am having the same issue. I posted on the technical board. No response yet.
