P.O. Box AND Address?

[haneydeals]

I made a sale today and when I went to fill out the envelope I realized they have P.O. Box AND Address listed on their address line. Do I fill it out this way? Do I do one or the other? I've never encountered this before.

[buyselljack2016]

If you are printing an eBay label it will likely print shipping to the PO Box.

If you are hand addressing a label use the PO Box

[southern*sweet*tea]

I get those from time to time. I just put both, stamps.com allows it, and it's never been a problem.

[haneydeals]

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@southern*sweet*tea wrote:

I get those from time to time. I just put both, stamps.com allows it, and it's never been a problem.

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Do you use the same line? I'm filling out the envelope by hand FYI, regular stamped first class mail.

[retrose1]

Fill it out as is with both.  The address is the street the building the PO boxes are in.

[slippinjimmy]

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@haneydeals wrote:

I made a sale today and when I went to fill out the envelope I realized they have P.O. Box AND Address listed on their address line. Do I fill it out this way? Do I do one or the other? I've never encountered this before.

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I've seen this quite a few times......Some buyers list both options, a PO Box and their own street address so that shippers can choose the one that works for them (PO Box for mail, Street for UPS/FedEx).

If you are shipping via USPS then use the PO Box (without street address).

If shipping UPS/FedEx use both. The street address is often the address where the PO Box is located and allows people to have UPS/FedEX deliver to their PO Box.

[dhbookds]

The street address is often the address where the PO Box is located

Not necessarily.......our street address is the house address, not the PO.......we don't have door delivery....from USPS, only PO box.  They have told us to get it to the Box properly......street address should be on 2nd line (after name), PO Box on 3rd.  Supposedly, the machines read the bottom line as the "proper" one. 

Small town, don't know how universal that is............

[cumos55]

A PO Box number could be in a building with a street address in a town...

The town may be big enough to have two or more  buildings  with PO Boxes...

The street address is important because of this....

The local postal outlet, in a large city ...  has mail boxes..... several  PO Boxes.....  and if every postal outlet in the city has PO Boxes    then the PO Box number is associated with a street address.

[slippinjimmy]

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@southern*sweet*tea wrote:

I get those from time to time. I just put both, stamps.com allows it, and it's never been a problem.

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I've always done the same thing but I found this in the USPS DMM   Street Address

Use a Post Office box or street address, but not both

https://pe.usps.com/text/dmm100/addressing-mail.htm

In spite of what it says there I also found the application for "Street Addressing Service for Your P.O. Box™" which clearly shows that you use both (with the street address being the Post Office where the box is located).

https://ribbs.usps.gov/mtcsa/documents/tech_guides/PBSACustomerAgreement.pdf

[papyruspapillo]

Use both. Not particularly unusual in he sticks.

[luckythewinner]

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@haneydeals wrote:

I made a sale today and when I went to fill out the envelope I realized they have P.O. Box AND Address listed on their address line. Do I fill it out this way? Do I do one or the other? I've never encountered this before.

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IMHO the buyer probably knows his address better than you do.

[haneydeals]

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@luckythewinner wrote:

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@haneydeals wrote:

I made a sale today and when I went to fill out the envelope I realized they have P.O. Box AND Address listed on their address line. Do I fill it out this way? Do I do one or the other? I've never encountered this before.

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IMHO the buyer probably knows his address better than you do.

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You’d think so but according to USPS you’re supposed to do one or the other according to the link in a previous post. Even if I do both from what I’ve read they’re supposed to go on different lines not the same line like the buyer listed. FYI they’re 0 feedback so new to eBay I’m guessing. They could be new to that address too, I have no way of knowing. But in any case if there was some mistake I’m the one that will have to deal with it. 

[thallidguy]

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@haneydeals wrote:

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@luckythewinner wrote:

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@haneydeals wrote:

I made a sale today and when I went to fill out the envelope I realized they have P.O. Box AND Address listed on their address line. Do I fill it out this way? Do I do one or the other? I've never encountered this before.

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IMHO the buyer probably knows his address better than you do.

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You’d think so but according to USPS you’re supposed to do one or the other according to the link in a previous post. Even if I do both from what I’ve read they’re supposed to go on different lines not the same line like the buyer listed. FYI they’re 0 feedback so new to eBay I’m guessing. They could be new to that address too, I have no way of knowing. But in any case if there was some mistake I’m the one that will have to deal with it. 

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I agree with using separate lines. But as a general rule, you ship to the address that the buyer gives you. Remember the seller protection rules. 

[slippinjimmy]

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@luckythewinner wrote:

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IMHO the buyer probably knows his address better than you do.

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I'd have to question that based on the number of addresses which Stamps.com has to correct information and formatting or asks me to choose a +5 because it's a multi-unit building and no unit/apt number is included in the address.

[flyinhawaiiangirl]

Try doing a street level google search on the address and see what you're looking at, a house, store front, or post office. Maybe that would help?