Old listing templates not there?
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05-28-2017 09:44 AM
I haven't sold anything for over a year. I know I had a template saved but when I go to that part, it shows nothing. What happened to it? I'm ready to sell something now. Any way to find it or is it gone for good?
Re: Old listing templates not there?
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09-09-2017 10:28 AM
I had same issue last year and an ebay supv tech who understood this did in fact reinstate my saved listing templates to my account, but they only stayed there until ebay's next update of its listing tools, then they disappeared again! Really annoying, more so because very few ebay techs familiar.
Had discussion with ebay concerning reason for disappearance of our saved listing templates..... all techs dont understand this issue but supv techs seem aware that ebay scuttles old saved templates every time they update the listing tools because everyone's saved listing templates were usually created with different, now obsolete listing tools and ebay thinks forcing use of the new listing tools is better than using our old saved templates created with old listing tools?.......go figure.
Anyway, as has already been disclosed in other threads, you can just go to the secret ebay ManageTemplates link [ http://cgi5.ebay.com/ws/eBayISAPI.dll?ManageTemplate ] to both see and use your old saved listing templates, if you can remember to do that in the future.
Not the simplest solution but at least we found them!
