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Not receiving payment

The buyer says they paid but it’s saying awaiting payment 

Message 1 of 6
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5 REPLIES 5

Re: Not receiving payment

Looks like you are still in PP, did you go there and check for the payment?



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 2 of 6
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Re: Not receiving payment


@aaron_endri 

Is the transaction in your Pay Pal account?

If they used an echeck, it'll take a couple days for it to clear.

Have a great day.
Message 3 of 6
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Re: Not receiving payment

No matter what the buyer states:

Dont ship until the money is clear in your PayPal account AND the order is in your Awaiting Shipment folder. 

Message 4 of 6
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Re: Not receiving payment

Contact your buyer and ask whether the payment was from their Paypal account, eCheck or other.    As one poster stated, do not ship until you actually see a payment in your account and/or an email from Paypal saying, "You Got Paid". 

Message 5 of 6
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Re: Not receiving payment


@lilbama911 wrote:

Contact your buyer and ask whether the payment was from their Paypal account, eCheck or other.    As one poster stated, do not ship until you actually see a payment in your account and/or an email from Paypal saying, "You Got Paid". 


Sellers get fake emails stating "You Got Paid" from scammers. Emails are not always reliable. 

Message 6 of 6
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