Non payers

[roscothunder]

I recently sold 3 items because I needed the money to buy something else.

 
I have a “payment must be received within 24 hours” notice on my auctions.

out of my 3 items sold I’m still waiting for payment 3 days later on one and over 24 hours later for the other.  I have contacted both buyers and received no reply.  I don’t mind waiting a day or two to be paid usually if there is communication but not being paid and no communication is infuriating to me, especially when I need the money.

why does EBay allow this?  It seems I have no option but to sit and wait?

I’m tempted to just relist the items.  Why won’t EBay allow sellers to leave negative feedback for deadbeat buyers?  At least this say sellers would have a head’s up.

I keep checking my email to see if I’ve been contacted or paid and nothing and it really is making me angry at this point.

I’m not a person who runs a store, I just use EBay to sell things I don’t need occasionally and I’m really getting I sick of not being able to do anything about dedbeats.

[roscothunder]

Not sure who the other "usuals" are but I'm guessing the guy with 16.9 THOUSAND posts is definitely a member.

[electronics510]

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@roscothunder wrote:

All 20 of your listings?

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People can have more than one selling account. You heard it here first.

I tried to help you. I don't always agree with Lucky but he tried to help you too. As did a few others.

[gracieallen01]

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@electronics510 wrote:

Thanks for teaching me about ebay's old feedback system. I appreciate it Never heard of that! Best of luck with this 😀

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It's true - back in the old days of the Wild West, when ebay was still young, there really was negative feedback for buyers.  😁

[portkoop-0]

We're having a tough time dealing with the ego, normally when folks come off this way we just as soon let them trudge the hard road without further assistance, as was said... Since they have it all figured out.

The fact is the UID is not a one step plan, it's a TWO step process for it to work as it should.

Filing the UID and going through with that part is only half.

If sellers don't stick around, such as if they're flying off the handle in frustration they might miss out on that part of the instructions.  We don't make that choice, they do.  You have to set your preferences to deny those buyers who have X many UID's closed against them the ability to bid on your auctions, once that is in place you should see considerable relief from those issues.

What makes a professional you ask?

Lets take this:

This auction is for a Mad Professor Golden Cello, it's a combo overdrive/delay pedal.  The pedal is in very good condition, it is used and has a few light scratches but is fully functional.  It also has velcro on the bottom from being on a pedal board.  The pics show the condition pretty well but if you need more info or more detailed pics just let me know.

The auction includes the original box and owner's manual as shown in the pics.

And make it into this:
Item: Cello

Mfg: Mad Professor
Model: Golden
Type: Combo overdrive/delay pedal
Condition: Used, light cosmetic defects, good and working.
Items Included: Box, Owner's manual.

Just for example.

[electronics510]

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@gracieallen01 wrote:

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@electronics510 wrote:

Thanks for teaching me about ebay's old feedback system. I appreciate it Never heard of that! Best of luck with this 😀

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It's true - back in the old days of the Wild West, when ebay was still young, there really was negative feedback for buyers.  😁

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No way! 😂

[roscothunder]

Yeah, let's take a Golden Cello pedal and list it as "Cello"  lol.  That won't cause any problems at all.

Why would you reduce the item to "cello" and list model as "golden"?  You think the model is "golden" lol?

That's like listing Air Jordan's as item: "Air" model "Jordan's".  They are Air Jodan's, not "Air". 

Golden Cello is the pedal's name.  It's a guitar pedal...which is where I have it listed.  Saying I should list it as "cello" is laughable.

Holy mackerel some of you guys are ridiculous

And we all understand what the UID process is...that's what I'm ranting about.  The seller is stuck with going through this process that keeps them from relisting or pulling the item while nothing happens at all to the deadbeat buyer.

At the end of the process if the buyer didn't pay what's the penalty again?   They don't get to bid on certain auctions if they have 2 UIDs in a year?  And that's ONLY if you go into settings and actually change it to exclude them?

Are you trying to be ironic when you talk about "ego" BTW? 

[roscothunder]

BTW who is "we"?  Do you have a mouse in your pocket or is that the Royal We?

It's always weird to me when people speak for groups when they're just speaking for themselves...... or are you a head of the Ebay Union or something? 

Also...0 feedback?  Let me guess you have another account but are afraid to use it to express opinions (not "professional" right?) so you created this one just to post with?

[roscothunder]

Interesting that my posts keep disappearing.

But since the original is gone why would you take a Mad Professor Golden Cello guitar pedal and list the "item" as "cello" lol?  I'm sure listing a guitar pedal as a "cello" won't cause any problems, right?  It's not a "cello" it's a "Golden Cello pedal".

That's like listing "Air Jordan's as item: "Air" and model "Jordan's".

And you people keep talking about being a "professional"....what does that have to do with not getting paid?  (and have I mentioned I'm not a professional like some of you 20 feedback fellas are?)

We all understand how the UID process works.....and it's ridiculous.  The seller is punished while the buyer has no ramifications other than if they get 2 UID strikes in a year they can't bid on certain auctions but ONLY if the seller has gone into their settings and selected that option to exclude those people!.

Meanwhile the seller is out of time and money and has to go through the whole process again (relisting, waiting, HOPING this time they're actually paid).

Quit defending bad policies.  It's obvious Ebay doesn't care but you don't have to defend it.

[coolections]

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@roscothunder wrote:

Ive been on EBay for 15 years but it’s just getting worse and worse and unless you’re done huge seller EBay does not seem to care.  

So then you know it used to be sellers waited up to 15 days before getting a money order in the mail. Ebay really doesn't care if you are big or small so I don't know what that was all about. If you cannot pay your bills waiting on an Ebay payment maybe think about a part time job to supplement your ebay $$ ? Personally you should just sell BIN IPR as that will give you more flexibility with your $$.

[tdrake]

I rarely sell using auction any more, not that I don't like using auction - I started wayyyy before there even was "BIN" - but for the stuff I sell I have to start at min I want because of the 1 bidder factor so I may as well set BIN for price I want. 

I do sometimes bid on auctions.  And when I do I use a "snipe" app about 75% of the time.

What I wish eBay would do is let have an optional setting to use when bidding that, if I win, eBay will automatically pay for it.  In 23+ years I have never not payed for a win, so why not?  That would help buyers, and for sure help the seller. And it might get me my item a day earlier because sometimes I win in the morning - especially west coast auctions - but because of daily other stuff I don't pay til dinnertime, too late for same day shipping for most any seller.

Anyhow, just a thought.

[inhawaii]

Yes, it sucks having to wait to get paid.  What a PITA.

I haven't had a non-paying bidder in years because my listings are all fixed price listings with immediate payment required.  You should consider it too. 

Good luck and stay safe!

[soh.maryl]

Unless you list with fixed price, immediate payment required, you cannot demand payment within 24 hours.

eBay gives buyers 48 hours to pay, that's a full 48 hours before an unpaid item case can be opened.

If you are "really getting sick of not being able to do anything about deadbeats", does that mean you are NOT opening unpaid item cases after 48 hours?

[roscothunder]

Yeah I mean I don't care about being paid instantly.  I don't even mind it taking a day or two.

But no replies to emails?  No payments?  That bothers me.  And it bothers me that Ebay does nothing about it and doesn't even allow negative feedback.

Imagine if someone had paid me and I didn't reply to their messages or ship the item for a week.  What kind of feedback would I get?

I've tried to contact both sellers who haven't paid multiple times.  In this day and age of smart phones there's no excuse for not paying not contacting.  Even if it's to say "sorry, I can't pay you".  At least that way you could cancel the order and relist or offer it to the 2nd highest bidder.

As it is I'm just stuck and it's ridiculous that Ebay tolerates this stuff or that people defend it.

Saying "Ebay realizes buyers have lives" is ridiculous and insulting.  Like I said, WE ALL HAVE LIVES.

[round-n-round]

  I understand the guys frustration with eBay in this area, I currently have two items (from two different buyers) who made OFFERS, which I accepted, and they have not paid.  I opened a "case" and now my only option is to cancel and relist without being able to leave negative feedback?

   I know the seller can just make another account to "wipe the slate clean", but even that would be helpful... right now both buyers have "100% positive feedback" and have 150 & 246 feedbacks... it would be nice to actually have some way of letting others know that buyers are sketchy...or make them choose to throw away their current feedbacks and start at "0"

  It is just amazing how eBay will bend over backwards to protect buyers and drop the hammer of Thor on sellers whenever they get a chance...

[roscothunder]

Who cares how it used to be?  It used to take 6 months to get across the country. People once used rotary phones.  Polio used to kill and cripple millions.  What's any of that got to do with 2020?  Today all it takes is a click or two and you're paid.

And nobody said anything about not being able to pay bills.  Learn to read.  I want to buy SOMETHING ELSE.  The other seller has so far waited but may not keep waiting.  Why are you defending people being not only bad customers, being rude, but inconveniencing others?  Why are you defending Ebay tolerating these people?  Why don't their accounts get suspended if they get 2 of these in a year?  Because Ebay cares more about buyers than it does small sellers.

I really don't get why so many of you are defending deadbeat buyers.  You act like getting angry over not being paid and no contact makes me the problem. 

Ebay absolutely cares if you're big or small.  Over the last 10 years they've made changes and built a system that caters to mass scale selling, Amazon style over individual small sellers.  It's laughable that you suggest otherwise.  Ebay at times seems to want to squeeze out small time occasional sellers altogether.

They could not care less that I can't get paid.  They have no options for a resolution that doesn't involve waiting almost a week and the buyers will suffer not meaningful repercussion for not paying.

Like I said in another post....imagine if they had paid me and I didn't ship their item or respond to their emails for a week?  What do you think would happen?