Selling

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Resolved! How to receive payment from buyer after I refunded them

Hello, I had a buyer request a refund due to not receiving their package. It was a very small inexpensive item so I shipped it without tracking. I refunded the buyer but told them I thought they would still receive it, which they did. They want to re...

Payment hold on items not recieved

I recently sold an item that the buyer messaged and said it was never recieved. i posted tracking info as soon as i sent it off and it says it was delivered. they opened a request to ebay and messaged me i replied and re updated tracking info, its be...

Non payers

I recently sold 3 items because I needed the money to buy something else. I have a “payment must be received within 24 hours” notice on my auctions. out of my 3 items sold I’m still waiting for payment 3 days later on one and over 24 hours later for ...

eBay is now adding best offers to listing again

This is a bad idea by Ebay. It makes the seller look bad when he or she receives an offer and has to either ignore it or respond by explaining that it was unauthorized. The seller should have full power over their listing price. I am now spending tim...

Got Top Rated status, now being charged extra 5% FVF due to "Very High" INAD Returns?

As of November 1, I noticed I'm being charged an extra 5% FVF for consumer electronics, due to "Very High Item Not As Described" returns. What's strange is the return percentage for the Current period (5.12% "Very High") is *down* from the previous p...

Shipped Item/Buyer Received Item/Ebay Refunded Buyer --- WHATTT!!!

So I shipped an item that a seller bought. I didn't have a chance to enter the tracking number so the buyer opened a complaint. That's fair.I responded to the buyer and let him know it will arrive in a few days and it was in fact shipped out. It did....

Need advice regarding feedback

Hi,I'm sorry to bother anyone, just hoping for a little advice from people who know more than I do. I sold a game. Due to USPS delays item was delayed getting to customer. They emailed me and was very nice when I explained the delay and generally a v...

Possible scam

I sold a “Swiss 14k yellow gold” watch bracelet and buyer was kinda rushing me a bit and then asked to have the item shipped overnight as it was a gift for his father for Christmas. I consulted eBay and they recommend that I wait until the money goes...

Help, buyer underpaid via echeck

Help, I sold an item. The buyer paid via e-check, but only the item price and shipping cost. He did not include tax. How do I proceed, I can't afford to eat the tax that I paid for the item. I included the tax in the calculation for the item when I a...

Gift Card and money has been deposited in my account

This may seem like an old string but it has a new twist.I sold an item to a buy on eBay. Once I accepted his offer he requested that I add add a $500 gift card he would pay for. I immediately suspected a scam and declined the "gift certificate", howe...

how to reach customer service

Hi! Has eBay quit customer service for us sellers? I can't get a hold of anyone not even chat or email. I tried to get on chat but it is not available. I tried to email them but it was returned with some message about not receiving email at this time...

Selling limits

Can you please increase my selling limits? I wanted to sell a jersey on Ebay for $400 and it will not let me.Please helpThank youMark Faden

Help needed with buyer

good morning. i have a buyer who reported that their item wasn't received. i found the racking info and the usps reports that item was delivered on dec 7 2020buyer refuses to answer my communication. somehow, paypal has me with a minus balancei dont ...

If you took 'Time Away' when will you be back open?

I took time away almost 2 weeks ago and I keep extending the return date. I was thinking Christmas Eve. Some of the shipping should be caught up by then... right????

Sales Tax stopping eBay Purchases

I bought a variety of gold and silver on eBay since 1999. However, as a bargain bullion shopper my state’s high sales tax makes it impossible to get a deal any longer, so I’ve stopped buying using eBay. Anyone else?