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Non-Paying Bidders are now 4 days until a Non-Payment can be opened? When did this happen?

Another change that was neatly swept under the rug for another "SURPRISE"! If an auction runs 7 days, a buyer places a bid and doesn't pay, I had to wait 2 days before opening a non-payment claim and then wait an additional 5 days before I could relist it for another 7 day auction. That is 21 days before it can sell again and then have to wait 4-7 more days in order to get the money in my bank account. Now I have to wait 4 days? RIDICULOUS! The seller put eBay on the map and they continue making changes to benefit deadbeat buyers and not protect the quality sellers from offering an outlet to sell their merchandise at a reasonable cost. We will be long gone when they finally wake up and wonder what happened to all of the "good merchandise" that brought buyers to them in the first place.

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Non-Paying Bidders are now 4 days until a Non-Payment can be opened? When did this happen?

When it's clear they're not going to pay I just relist the next week.  If it's good until cancelled, then I do it right away. 


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Non-Paying Bidders are now 4 days until a Non-Payment can be opened? When did this happen?

First off, it was not swept under the rug.   There was an announcement over a week ago.

 

You now can cancel the auction after 5 days with reason 'buyer didn't pay.'   Buyer will get a strike, seller gets FVF refunded and seller is free to relist the item.    This is one day shorter and one step shorter than the previous procedure.

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Non-Paying Bidders are now 4 days until a Non-Payment can be opened? When did this happen?

brian@ebay
eBay Staff (Alumni)

@theclockandwatchstore wrote:

Another change that was neatly swept under the rug for another "SURPRISE"! If an auction runs 7 days, a buyer places a bid and doesn't pay, I had to wait 2 days before opening a non-payment claim and then wait an additional 5 days before I could relist it for another 7 day auction. That is 21 days before it can sell again and then have to wait 4-7 more days in order to get the money in my bank account. Now I have to wait 4 days? RIDICULOUS! The seller put eBay on the map and they continue making changes to benefit deadbeat buyers and not protect the quality sellers from offering an outlet to sell their merchandise at a reasonable cost. We will be long gone when they finally wake up and wonder what happened to all of the "good merchandise" that brought buyers to them in the first place.


Hi @theclockandwatchstore! We announced changes to the Unpaid Item process a couple months ago in the Spring Seller Update here. You'll find more details in this announcement from early this month too. Definitely let me know if you have further questions and I'll be happy to help! 

Brian,
Community Team
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Non-Paying Bidders are now 4 days until a Non-Payment can be opened? When did this happen?

Non-Paying Bidders are now 4 days until a Non-Payment can be opened? When did this happen?

I normally don’t post in the forums and the 4 day change along with the many anti-seller changes that have occurred over the last few years caused me to vent politely in the forum. I am finished with eBay and will do all I can to give other platforms my business. EBay will be a platform to get rid of my lower quality run of the mill merchandise. Thank you and Ken for your replies

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Non-Paying Bidders are now 4 days until a Non-Payment can be opened? When did this happen?

 It was "wept under the rug" on May 6 2021.  It pays to check and read the ANNOUNCEMENTS.

https://community.ebay.com/t5/Announcements/New-cancel-function-for-unpaid-items/ba-p/31848079

"I have the right to remain silent but I didn't have the ability." Ron White, Fritch, Texas
"Stay away from negative people, they have a problem for every solution." A. Einstein
"The Devil made me do it!" - Flip Wilson
"If the band can only play loud - they ain't no good - peps too!" J.R. Johnson
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Non-Paying Bidders are now 4 days until a Non-Payment can be opened? When did this happen?

If an auction runs 7 days, a buyer places a bid and doesn't pay, I had to wait 2 days before opening a non-payment claim and then wait an additional 5 days before I could relist it for another 7 day auction. That is 21 days before it can sell again and then have to wait 4-7 more days in order to get the money in my bank account. Now I have to wait 4 days? RIDICULOUS!

 

How is that ridiculous?  So the previous way, you waited 6 days IF you filed after 48 hours.  Now you wait 4 days and do not have to file anything, saving you, the seller, 2 days to relist, helping eBay get revenue faster, and speeding up your cash flow with that extra 2 days knocked off.  It goes by the philosophy of going after an untapped revenue stream by cutting off an amount of time it sits for no reason.

 

This new way is very welcome here.

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Non-Paying Bidders are now 4 days until a Non-Payment can be opened? When did this happen?

When this happens look at the address and name of the buyer.  (Google, White Pages, Zillow, Obituaries, etc.)

Often the address will be an empty lot or a house that has been re-possessed by a bank in recent months.

Often the winning bidder account holder will be a deceased elderly person.

What has happened is that scammers have been using a brute force dictionary attack to take over vulnerable accounts of deceased elderly eBay users.  The scammers then spam auctions using these accounts.

If you can provide evidence to the eBay security team (whatever they call it now) they can remove these fake accounts  (often the scammers log into eBay from countries foreign to the account holders, giving themselves away through their IP address). However, it is VERY difficult to get to the right department and you will meet with a LOT of resistance from customer service. 

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Non-Paying Bidders are now 4 days until a Non-Payment can be opened? When did this happen?

I think that you have misunderstood the information been given.  Sellers can now list after 4 days rather than 6.  That’s not a bad thing.

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