cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

how I charge for shipping label?

a buyer open a return request even thoug he wore the shoes i sold to him brand bew, but the way ebay handle the returns they don't even care, so i have to take the unew

shoes..

but how do I charge for the shipping label?

Message 1 of 5
latest reply
4 REPLIES 4

how I charge for shipping label?

A good question...Most of the time You have to pay for the Return Shipping

in this situation...Sad but true...BUT if you Offer Free Returns for your Listings...

you still have to Pay for the Return..but you can then Refund Much Less than the Full Amount for an Item that is Returned NOT in the Condition in which it was sent...

Message 2 of 5
latest reply

how I charge for shipping label?

@team-aztec 

 

If the buyer has filed an INAD and the buyer is in the US, return to the case and issue a return shipping label through the case.

Have a great day.
Message 3 of 5
latest reply

how I charge for shipping label?

Thanks. It's a good post.

Message 4 of 5
latest reply

how I charge for shipping label?

Depending on reason Buyer used when they opened return request you "may" be liable for return shipping.  If Buyer selected reason "not as described, defective, counterfeit" (then you are liable for return shipping).   Buyer prints return label it gets charged to you.

Message 5 of 5
latest reply