No notification that item was sold and paid for?

[hotrod7722]

I listed an item last week and received no notification or message that the item sold.  There is no message in my eBay account and I did not receive any email notification from eBay.  I am now shipping the item late.

When I go into communication settings I can clearly see that the notification for item sold is already checked.

Is there a technical issue with eBay that is preventing notifications?

[bigdeals.etc]

Possibly. Ebay is where all the glitches come and hang out. It’s so nice here that some never decide to leave.

[fashunu4eeuh]

How did you discover the sale? Did you verify payment was received prior to shipping?

[bigdeals.etc]

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@fashunu4eeuh wrote:

How did you discover the sale? Did you verify payment was received prior to shipping?

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I can only assume it is in the OPs awaiting shipment page, but they didn’t receive any notification about it. I believe this happens to me sometimes too, I just never pay any attention to it since I always check my awaiting shipment page and not rely on notifications.

[hotrod7722]

I logged in to list a new item and when I went to my orders page an order was overdue to be shipped...

[postingid7659]

I always have a window open showing all orders and do not rely on email notices.  

[glorybells]

I recently had the exact same thing happen   An item I had listed sold on 3/25, but it wasn’t showing up on my sold items.  I went to leave feedback for some buyers on 4/4, and the item was in that list.  Then it took some jumping through hoops to find that Yes, it did indeed sell.

[vinylval]

Same thing happened to me. I had an item sell a week ago. The buyer just contacted me and asked me to ship it. Can't find any ebay contact info to find out why?

[dhbookds]

Depending on emails is asking for trouble........there are too many ways emails can go astray.........  If you're going to sell here, need to check your Seller hub at least once a day......for sales/problems/messages.

[kh-cathy]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.