eBay

srs-webstore · ‎04-16-2020

Anyone else not receiving email notifications from eBay about sold items and eBay messages?

We've had several purchases over the last few days with no notification emails, and found several messages from potential and previous buyers that we were unaware of...

byrd69er · ‎04-16-2020

No.

luckythewinner · ‎04-16-2020

@srs-webstore wrote:
Anyone else not receiving email notifications from eBay about sold items and eBay messages?

We've had several purchases over the last few days with no notification emails, and found several messages from potential and previous buyers that we were unaware of...

There are so many moving parts between the sender of an email and a recipient - email clients, SMTP servers, spam filters, DNS servers, routers, etc - that I would never rely on an email notification for something as important as an online business.

I log into my PayPal account and each of my eBay accounts at least once a day to look for messages, offers, sales, payments and cases.

srs-webstore · ‎04-16-2020

Not my first rodeo; been doing this for decades, thanks.

Just wondering if anyone else noticed a lack of email notifications in the last few days...

No orders went out late...

sheila3889 · ‎04-16-2020

Yes. I have also had several items sold with no notification received. This just started happening within the past week. No notification of item sold or payment received. Thank goodness I check my account at least twice a day!

adkhighker · ‎04-16-2020

I only had a couple of auctions go off earlier this week, but I still received the same notifications emails of items I sold with their usual "Sale confirmed, Ship it after you paid...Great news, your item sold...." email. However, one of those emails was preceded by a strange occurrence right after one of my items sold. Right after it sold, that item showed up on my selling page in the "Unsold" category with a message from eBay to "Relist it." Very weird. At the same time, I also got an email from eBay to relist it. I can't remember ever having that happen before and it was kind of unsettling, especially since the item in question had sold to the winning bidder for such a good price. About 10 minutes later, though, the item finally showed up in the "Sold" category of my selling page and I got another email from eBay confirming the sale. Some strange things are happening for sure.

srs-webstore · ‎04-22-2020

Issue is still ongoing.

It's random. Out of 4 sales on Monday, I received notification for one.

Tuesday, it was 50/50

Today, none received.

I'm also not receiving notification for messages sent by prospective buyers or current customers, as well as notifications from eBay Customer Service in reply to my support issue...

sigh... definitely not my end- but I get the feeling ebay support could care less...