For ages, we have had our return preferences set to automatically
approve returns on a value of $10 and under. Apparently, eBay ignores
that. A buyer just requested a return on a $75 item, and eBay
automatically approved it. We generally will accept ...
Everyone- watch your money very carefully. We had a hold placed on our
available funds when a buyer opened a return request. More than a month
after opening the request, we received an empty package in the mail.
Uploaded pictures, tried to contact th...
Been noticing a trend lately: vendors in China posting listings to eBay
USA, stating the the items ship from various U.S. states to show quick
delivery estimates, but in reality, the items ship from China, and are
generally very late- sometimes by a ...
Anyone else not receiving email notifications from eBay about sold items
and eBay messages? We've had several purchases over the last few days
with no notification emails, and found several messages from potential
and previous buyers that we were una...
They've taken the personal touch completely out of transactions. It's
not helpful when your customer can't ask you a question, and eBay just
automatically tells them to "send it back". We strive for customer
satisfaction in the field, and the way thi...
The thing is- ebay automatically accepted the return, which removed the
option to communicate with our buyer before they sent the item back. The
reason they chose for the return request was "ordered by mistake"- we
would have preferred to handle this...
Yeah, not there. I found the payout where it reflects the hold, but none
of the subesquent payouts include any released funds. The guy I just got
off of the phone with completely agreed with my position. Had me on hold
for a long time, examining the ...
