Simply-the-best-for-you Volunteer Community Mentor
@nobody*s_perfect wrote:
@simply-the-best-for-you wrote: ... the correct answer has already been given with Yuzuha's answer.No, because $8 is not a retail rate (it's too high for First Class package and too low for retail Priority), and also the OP specifically said weight was under 14 ounces, so even if the shipping calculator was set at retail, it should show the price for First Class. The mystery continues, which is why eBay has joined the thread.
@nobody*s_perfect Nope. If it's 14-16oz, it shows the buyer the Priority rate. Has for about 5-6 years, I remember when they made the change & so many were upset & confused.
The shipping LABEL system, does it right. But the Calculated will charge it at Priority rate if it's 14-16. You have to make all of those 13oz to get FC rates & then it will get 'fixed' when you print the label. Been this way for years, nothing about this is new. Every single one of my 14-16oz has to be entered at 13oz for the buyer to see a FC rate.
@inhawaii wrote:
@simply-the-best-for-you wrote:
@inhawaii wrote:
@joeoldaudio wrote:Why is a under 14 ounce USPS 1st class mail now charging customers $8.10 shipping charges?
Huh?
YOU are the one who decides what to charge the customer for shipping.
@inhawaii Many of us use Calculated Shipping, so eBay/PB determines the cost. However for this OP, the correct answer has already been given with Yuzuha's answer.
Gotcha.
But if the OP is THAT unhappy with calculated shipping,
wouldn't it make sense to stop using it?
@inhawaii Well it's not that they're unhappy in general. This particular issue was introduced 5-6 years ago & it IS confusing & if you don't know the trick to use the 13oz (which is NOT documented), it's weird & makes no sense. I even wrote several times to Ecommerce about this issue when it first came out. I seem to recall she published some of them. Unfortunately, eBay keeps saying it's working as intended, so you just have to trick it, by putting in 13oz.
Other than this issue, Calculated works great. It's particularly annoying b/c eBay's systems don't match up. The Shipping Label system does it right, but the Calculator doesn't. The OP is justified in this case.
ETA: I even wrote to Ina a number of times when this first came up, years ago & she published it.
If you don't believe me, test it out yourself. On a listing w/Calc shipping, do 13oz & you'll see it's a FC rate. Then go change your weight to the 'actual' weight of anywhere between 14-16oz & then go look at the shipping on your listing & you'll see it's jumped to Priority rates. It will take you less than a minute to test it.
@inhawaii FYI, The justification eBay has is b/c there is no retail rate at USPS for 14-16oz FC. That is Priority at USPS if you walked into a PO. This is a special eBay rate. That's why this oddity exists.
Thank you for shouting that at me LOL 😀 You're right, I saw the 14 & I skimmed over the "under". But, if it was 13.1-13.9 though, they shoud/would have chosen 14, unless they know about the trick. I guess @joeoldaudio OP will have to clarify what they entered.
As for the way they chose to do it making sense, we'll have to agree to disagree on that. I think it's ridiculous & makes no sense at all. Especially the fact that their 2 pertinent systems to this issue do it differently (Calc Ship & Labels). As a former Programmer, IT Analyst, etc. I'm big on sitewide consistency in Programming, especially between systems, so for me it's a fail, despite the fact that I understand why they chose it to be this way.
@nobody*s_perfect wrote:Decimals can't be entered so I figured that "under 14 "meant "13 or less". Why else be specific that way about the weight? Sorry about yelling; I guess I applied my "after the third try" that I use with my kids.
What would make more sense (rather than bumping up to Priority for weights above 13 ounces) is if eBay didn't allow sellers to set up calculated shipping for First Class packages if they specify a weight over 13 ounces, when the shipping calculator is set to the retail rate (which is the default).
As for consistency between the shipping calculator and label purchasing, eBay apparently sees no connection at all; after all, they allow the shipping calculator to be set up with several services that they don't sell, including First Class letters and flats, and Retail Ground. And don't get me started on their newish strategy of allowing sellers to offer Media Mail in all categories but blocking label purchase in a motley array of categories.
No need to apologize! I was sincerely thanking you! I was taking part in several very active convos at once & the 'shouting' actually drew my attn to what I had missed.
By referring to the 13.1-13.9, I meant the actual weight of the pkg. If I have a 13.5 pkg, I do & should update to 14oz, which then causes the quagmire.
Sorry, I don't think you're 2nd para is the answer either. JMO as someone who uses Calc Shipping & has an IT background. Since it's allowed, the system should be coded to handle it. Period. Which it easily could be. JMO, but I fought this fight 5 years ago too & didn't win then LOL & they aren't paying me for my IT expertise 😁
eBay doesn't even see consistency in IS's within a particular category! Which probably drives me the craziest of all! Remember when the Length IS for Skirts & Dresses had completely different drop down options? I can't help but look at it from an IT standpoint b/c that's my background & they are WAY too decentralized in their IT, which causes conflicts like this. Add the off-shore programming to that (different time zones & cultures) & the fact that they're out of touch with sellers & you have some serious issues. Overcomeable issues, but they have to see a problem, before they can attack it. The sad part is some of this stuff would be ludicrously simple to fix.
I got 40 items listed today, including a lot of other house cleaning and trips to the Target & Hy Vee along the way.
What, specifically, do you believe is causing the delays you are experiencing?
