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New drop shipping rules

Sellers who drop ship through a RETAILER will find their listings dropped down in search results. (But not if you drop ship through a WHOLESALER).

 

So I am guessing that sellers who drop ship through Amazon will be amongst those lowered?

I can not teach anybody anything
I can only make them think
Socrates
Message 1 of 79
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New drop shipping rules

It seems to go both ways.  I became suspicious when a buyer kept ordering my items but was shipping them to different addresses.  I went to Amazon and the "buyer" had mapped most of my one store and that of numerous other sellers to a store there.  While I appreciated the sales and it didn't really bother me that they were selling my items for 2 to 3 times my cost... OK, it did... the rub was that they had used all of my photos.  I did contact Amazon and the buyer and they pulled my items down.

Message 31 of 79
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New drop shipping rules

eBay has far too many silly rules that impede sellers.  I don't drop ship any of my items, they are 100% physically in my inventory.  If another seller has found a niche that allows them to sell items and profit without carrying a physical inventory, more power to them.

     This might be a stretch, but eBay does a lot of drop shipping themselves on the one product they sell,  and a lot of the time that product doesn't seem to be in stock.

Message 32 of 79
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New drop shipping rules

Did you use the information to start selling on Amazon yourself or just to prevent someone else from making a few bucks??

Message 33 of 79
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New drop shipping rules


@upgradedendmills wrote:

Did you use the information to start selling on Amazon yourself or just to prevent someone else from making a few bucks??



@upgradedendmills 

Neither

I did not want to sell on Amazon, and I didn't want some off shore seller on Amazon STEALING my intellectual property.  In case you are unaware, use of someone else's photographs without their permission is theft.

Message 34 of 79
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New drop shipping rules

"I wouldn't be surprised in the listing page suddenly includes a question "do you own the inventory or are you a drop shipper" and if you click drop ship they then ask where it is coming from. That would resolve it?"

 

Thanks for the laugh.  You don't seriously think everyone is honest enough to tell EBay do you?

Message 35 of 79
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New drop shipping rules

I'm aware of it. If the person had used their own photos, would you have been okay with the sales? Not trying to argue with you, but, I would have been happy with the additional sales and revenue. Might have even contacted the seller and offered them a deal on how ever many of the item I had. Win, win.

Message 36 of 79
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New drop shipping rules


@mam98031 wrote:

@myboardid wrote:

Every seller who lists any medium to larger quantity of items that are not vintage or OOAK makes a mistake eventually and sells something they don't have.  I see no issue with buying the item somewhere else and having it sent directly to your buyer. (Price is irrelevant)  I've never used Amazon for this problem because they don't sell what I sell, but I have bought items from my competitors for this reason. 

 

At this point it will now take longer to get that item to my buyer since I will have it sent to me, then I will ship to the buyer. It will cost me double shipping money.  Lose, lose for both the buyer and myself.  Not a good move on eBay's part, serves no valid purpose. 


You may not see a problem, but it is against the Ebay drop shipping rule.


myboard is talking specifically about the rare situation when a seller has an oops, doesn't have the item and looks elsewhere to buy it and have it sent to the ebay buyer.  I've done that several times in the past.  It cost me money but buyers got the widgets.

 

And I still want to know how ebay is going to enforce this new policy of enforcing the old policy against drop shipping.  I wouldn't be carefree if I was drop shipping from a wholesaler, which ebay claims is okay.  Just sayin...

Sherry

=^.^= =^.^=
( ) ( )
" " =^.^= " "
Message 37 of 79
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New drop shipping rules

I have to say, I have not read the old rules about drop-shipping in many years and don't know where to find them - and I looked, there is no topic in the A-Z help pages about drop-shipping.  I think I have probably interpreted them differently than some of you because I do not remember any previous rule about not shipping from a retailer.  Could someone point me to where that information is? 

----------------------------
Successful and experienced seller since 1997, over 70,000 feedback, boardie since the boards were begun.
Message 38 of 79
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New drop shipping rules


@robot-hands wrote:

@mam98031 wrote:

So this policy change should help us all.  Both buyers and sellers.

Should.

 

...but when has any policy chance actually done sellers any good?

 

When was the last time that happened?

 

Last one I can think of is the 20% re-stocking fee...couple years ago.

 

ebay isn't in the habit of making things better.

 

Can't wait until they tell us a bot makes those decisions and you would never know that you got mistakenly tagged.


It is always easiest to dwell on the negative.  There have been good changes and bad changes over the years.  But it depends on who you talk to about what their opinion of good is and bad.  The definition of that would be all over the board.  

 

I can list things that I think are good for the site, but chances are that would just draw us way off topic as we all have different view points.  So if your is that everything is bad, then I respect that this is your viewpoint.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 39 of 79
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New drop shipping rules


@upgradedendmills wrote:

eBay has far too many silly rules that impede sellers.  I don't drop ship any of my items, they are 100% physically in my inventory.  If another seller has found a niche that allows them to sell items and profit without carrying a physical inventory, more power to them.

     This might be a stretch, but eBay does a lot of drop shipping themselves on the one product they sell,  and a lot of the time that product doesn't seem to be in stock.


Ebay doesn't sell anything on the site.  They have an authorized seller to sell their shipping products.  Is that what you thought was drop shipped?

 

If drop shipping is done right, it as simple as some might think.  Those that fail at it are those that aren't willing to put in the work.  


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 40 of 79
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New drop shipping rules


@tryno2 wrote:

"I wouldn't be surprised in the listing page suddenly includes a question "do you own the inventory or are you a drop shipper" and if you click drop ship they then ask where it is coming from. That would resolve it?"

 

Thanks for the laugh.  You don't seriously think everyone is honest enough to tell EBay do you?


We are not required to share vendor information with Ebay or anyone else.  That is information that no one is entitled to have.  It has nothing to do with honesty and everything to do with running a little business.

 

This has nothing to do with being honest or not.  And everything to due with my little business.  

 

Ebay has access to the tracking on packages.  They can tell where they come from.  It is likely the tracking information that is going to be a source of information for them.  Especially if the listing location does not match where the item is actually getting shipped from.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 41 of 79
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New drop shipping rules


@sharingtheland wrote:

@mam98031 wrote:

@myboardid wrote:

Every seller who lists any medium to larger quantity of items that are not vintage or OOAK makes a mistake eventually and sells something they don't have.  I see no issue with buying the item somewhere else and having it sent directly to your buyer. (Price is irrelevant)  I've never used Amazon for this problem because they don't sell what I sell, but I have bought items from my competitors for this reason. 

 

At this point it will now take longer to get that item to my buyer since I will have it sent to me, then I will ship to the buyer. It will cost me double shipping money.  Lose, lose for both the buyer and myself.  Not a good move on eBay's part, serves no valid purpose. 


You may not see a problem, but it is against the Ebay drop shipping rule.


myboard is talking specifically about the rare situation when a seller has an oops, doesn't have the item and looks elsewhere to buy it and have it sent to the ebay buyer.  I've done that several times in the past.  It cost me money but buyers got the widgets.

 

And I still want to know how ebay is going to enforce this new policy of enforcing the old policy against drop shipping.  I wouldn't be carefree if I was drop shipping from a wholesaler, which ebay claims is okay.  Just sayin...


Thank you.  I do understand what myboard described and why a seller may choose to do what they describe.  That still is a breach of the rule.  With that said, it is highly unlikely that Ebay is going to penalize a seller for doing this once.  If caught they may get a warning, but I can't see it going beyond that.  In the presentation on the Weekly Chat yesterday, they did bring this kind of situation up and said the same thing I just did.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 42 of 79
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New drop shipping rules


@upgradedendmills wrote:

eBay has far too many silly rules that impede sellers.  I don't drop ship any of my items, they are 100% physically in my inventory.  If another seller has found a niche that allows them to sell items and profit without carrying a physical inventory, more power to them.

     This might be a stretch, but eBay does a lot of drop shipping themselves on the one product they sell,  and a lot of the time that product doesn't seem to be in stock.


Ebay doesn't sell anything. Well, that's not entirely true - they sell listing space on a website.

 

A true dropshipper has a financial interest in the product they are selling. They have a working relationship with a supplier with whom they pay. This supplier supplies the product and ships the product out to the buyer.  The supplier keeps the seller informed of pricing and out of stocks, so the seller can make adjustments. When done right, with a competent seller and supplier, it works amazingly well.

 

An arbitrage dropshipper is a lazy <fill in the blank> who has no skin in the game. They have no relationship with a supplier or wholesaler.  A buyer buys from them, then they order the item from another website. If the website is out of the item, oh well, too bad for the buyer. If the price went up on the website and the seller will lose money, oh well, too bad for the buyer. Where do you think all of the fake "buyer requested cancellations" come from?  These "sellers" are not sellers at all - they are lazy, link scraping product listers.

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 43 of 79
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New drop shipping rules


@myboardid wrote:

I have to say, I have not read the old rules about drop-shipping in many years and don't know where to find them - and I looked, there is no topic in the A-Z help pages about drop-shipping.  I think I have probably interpreted them differently than some of you because I do not remember any previous rule about not shipping from a retailer.  Could someone point me to where that information is? 


It isn't the "old" rule.  It is the SAME rule that has been around for years.  The only "new" thing is how Ebay has announced they are going to try and cut down on those that break the rule.

 

Drop shipping, also known as product sourcing, is when you buy stock from a supplier and work with them to send items directly to your buyers without ever handling them yourself.

 

Drop shipping, where you fulfill orders directly from a wholesale supplier, is allowed on eBay. Remember though, if you use drop shipping, you're still responsible for the safe delivery of the item within the time frame you stated in your listing, and the buyer's overall satisfaction with their purchase.

 

However, listing an item on eBay and then purchasing the item from another retailer or marketplace that ships directly to your customer is not allowed on eBay. In such cases, we may remove your listings from search, display them lower in search results, or remove them completely from the site. We may also limit, restrict or suspend your ability to buy, sell, or use site features on eBay, and you could lose any special status and/or discounts associated with your account.

 

https://www.ebay.com/help/selling/posting-items/setting-postage-options/drop-shipping?id=4176

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 44 of 79
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New drop shipping rules


@upgradedendmills wrote:

I'm aware of it. If the person had used their own photos, would you have been okay with the sales? Not trying to argue with you, but, I would have been happy with the additional sales and revenue. Might have even contacted the seller and offered them a deal on how ever many of the item I had. Win, win.


@upgradedendmills 

I would have been fine with it, though it would have been nice to be asked if I minded being used as a drop shipper.  Still, like you, I would have been happy with the additional sales and revenue.  I have a fairly expensive jewelry piece that is a real specialty item.  I have a regular buyer who has a store designed around that theme.  I know for a fact that she sells that item for double what I do.  SHE takes her own pictures and she doesn't have me drop ship it for her.

 

On the other hand, someone who would steal from me without a thought, doesn't exactly give me the warm fuzzies…. I responded in kind.

Message 45 of 79
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