08-13-2019 10:29 AM
For weeks now, I have noticed that, when you click on a multi variation listing, the total quantity isn't showing. What shows is the variation you have the LEAST of. So if you have 100 items, for instance,3 sizes, 6 colors available, instead of showing a quantity of 100. It says LAST ONE AVAILABLE, because say, you only have 1 in small in blue (but you have 99 more in other colors and sizes). This has dropped my business significantly. Ebay says they don't take it seriously unless lots of people complain, This has just changed so check your listings and let ebay know it matters to you too! At the time of this writing I have 496 of this item, Look what ebay is showing!!!
08-13-2019 10:38 AM
I agree it's a big problem that has impacted sales the past several months, but I believe eBay is already working on a fix?
@Anonymous brian@ebay
08-13-2019 11:22 AM
@coffeebean832 wrote:
I agree it's a big problem that has impacted sales the past several months, but I believe eBay is already working on a fix?
@Anonymous brian@ebay
Hi @coffeebean832 & @danceforsale, I don't see that this issue has been reported, though I haven't had a chance to do an in depth search for past reports. Either way, I've sent this example over to our developers for review. Thanks for letting us know about it!
08-13-2019 11:28 AM
I found the post- Tyler was the one who said it was an open ticket. Sorry, I tagged the wrong person. tyler@ebay
08-13-2019 12:08 PM
howdy @coffeebean832!
Still an open ticket, but it's tricky to find to get a status on - I got the ticket number to Brian so he can escalate it further.
Currently there is not an update on this, it's still being investigated.