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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! Buyer claims item is fake - 1 year old sale!

Hi all. I sold a Mulberry bag over a year ago and today I was contacted by the buyer stating it is fake and wanting a refund. 1 year later?! Is this really possible? The bag is not a fake and I wonder if I have any other options than issuing a refund...

Washington State Tax since Jan 2019 from sellers that sell more than $10K - That's a LIE!!!

So eBay is collecting tax from WA residents if seller sells more than $10K. That's a LIE! They say right now these new laws only apply to out-of-state sellers who sell more than $10,000 to residents of those state. That is a LIE!!! I've bought some t...

Being charged for editing in bulk listings!!! Beware!

Just a heads up: After returning from putting my store on vacation, following eBay's instructions to change the handling time to 4 days, to avoid getting marked as late shipments, when editing them back to the original 1 day handling, I was charged r...

Scam? Buyer paid more than gift card value

Buyer just won an auction for a $250 gift card with a bid over $250. This makes no sense and feels like a scam. Has anyone faced similar situations or can come up with a reason why bidders (there were more than 1) would bid more than face value of a ...

Resolved! Ridiculous Return Request

I mostly need to vent, because I pretty much know what the end result will be...I sold someone a vintage adjustable snap back cap on 6/4, today I recieved a return request which Ebay automatically accepted because it was under my "return guidelines"....

Resolved! Html pic not clickable in Ebay listing

Dear all, I have a problem. I usually use Photobucket to upload pics through html in Ebay listing. When I put the mouse on the pic, it links me to the photobucket site. I would like to know how can I put not clickable Html pics in my listing.Please h...

Important Tropical Storm Barry**Important*

Hello Ya'll, All ebay merchants affected by this coming Tropical Storm Barry - prepared your business accordingly. We in S. E. Louisiana are always "prepping for the worst but hoping for the best". Keep yourselves updated on Tropical Storm Barry.-Luc...

How low can your Feedback Percentage be before theres a problem?

Not mine of course, cause mine is at 100 - and has been so for the last 3 -4 yrs (no thanks to the maniacs in San Jose) .... Theres a seller who has just north of 800K feedbacks (and good for them). HOWEVER - the numbers lie since each year they get ...

ebay is hiding older promotions,did not really honor it

last night I had 7 auctions end,these were part of a promotion that was from 6-29 thru 7-3.I found this promotion where I normally do and activated it,It was for 7 day auction listing at 99 cents and they were cutting the FVF 50 %.Well I looked this ...

GTC Listings Renewals

I have noticed recently that my Good Till Cancelled items that renew automatically are renewing for longer than a month....most over 40 days. I wonder if anyone else has noticed this and why this is happening.

Resolved! Cancelled order after buyer said they didn't want item. Do I get a defect?

Clicked on the button to cancel order with the reason, buyer requested to cancel. Now I get a message from Ebay saying, Hi atikovi,We let the buyer know that you want to cancel this order What do they mean I want to cancel. I clicked on the reason be...

Just venting, may or may not be viewed as constructive

Three times in the last four weeks....New message from:It appears that I didn't read the entire description for this item or I would have realized that this was a 'jjjaghapj rather than actual jf;akfjafha'h.Therefore I wish to return this item for a ...

Are any sellers having trouble responding to messages?

Is anybody having trouble responding to messages? I have been having lots of problems waiting for eBay server. I was told to use Google Chrome. I am trying to use Firefox, Internet explorer and Google chrome.

Why Have a Store with GTC?

I've had a store for years. What's the point with GTC? If I receive 150 listings a month (I believe that's a basic store offer) & GTC just keeps everything active until it sells or I end it I will easily surpass 150 items as I already have.Why have a...

Resolved! Buyer opens a Item Not Delivered case when USPS says Item Delivered

What do I do? The USPS says the item got delivered Dec. 8, nearly a week after the buyer opens a case saying he did not receive it, in this case do I refund him, what can I do?