08-09-2018 10:05 AM
Hello,
I noticed today the manage ended listings page is no longer showing the Views column. Even when I go into the customize views page the Views column doesn't show.
This is a different issue than the views column showing 0. The column is gone completely.
Can anyone confirm this?
08-09-2018 10:27 AM
08-09-2018 10:31 AM
@anysuch wrote:Hello,
I noticed today the manage ended listings page is no longer showing the Views column. Even when I go into the customize views page the Views column doesn't show.
This is a different issue than the views column showing 0. The column is gone completely.
Can anyone confirm this?
It's also missing on the Unsold page, and it was there last night!
brian@ebay please get this reported and the code change rolled back ASAP, having this information is critical in determining how we might alter prices.
08-09-2018 11:11 AM
Thank you for the confirmation. Thought I was going nuts. 🙂
08-09-2018 02:59 PM
Right, having the traffic page in other areas where I can dig out certain indicators on an item is pleasant but I need them right in front of my face on the unsold page so I can make static decisions on the unsold items page. Views was definitely one of those columns. I can't jump back and forth between another page. Those indicators need to be upfront and present in the area in which it is unsold.
08-09-2018 03:42 PM
@dtexley3 wrote:
@anysuch wrote:
Hello,
I noticed today the manage ended listings page is no longer showing the Views column. Even when I go into the customize views page the Views column doesn't show.
This is a different issue than the views column showing 0. The column is gone completely.
Can anyone confirm this?
It's also missing on the Unsold page, and it was there last night!
brian@ebay please get this reported and the code change rolled back ASAP, having this information is critical in determining how we might alter prices.
Hi @dtexley3, I received confirmation that this is an intended change. View counts will only be visible on the Active page going forward. With that said, I have passed the feedback in this thread over to the relevant team for consideration.
08-09-2018 04:25 PM
brian@ebay wrote:
@dtexley3 wrote:
@anysuch wrote:Hello,
I noticed today the manage ended listings page is no longer showing the Views column. Even when I go into the customize views page the Views column doesn't show.
This is a different issue than the views column showing 0. The column is gone completely.
Can anyone confirm this?
It's also missing on the Unsold page, and it was there last night!
brian@ebay please get this reported and the code change rolled back ASAP, having this information is critical in determining how we might alter prices.
Hi @dtexley3, I received confirmation that this is an intended change. View counts will only be visible on the Active page going forward. With that said, I have passed the feedback in this thread over to the relevant team for consideration.
brian@ebay Why do your software BA teams constantly remove useful information from sellers? If eBay really wants us to be succesful STOP TAKING AWAY INFORMATION!!!!!!!
08-10-2018 03:24 AM
08-10-2018 06:46 AM
View count on the Unsold Item Page is pretty much the ONLY vital piece of data on that page.
Without that data, the page is useless.
08-10-2018 08:14 AM
brian@ebay wrote:Hi @dtexley3, I received confirmation that this is an intended change. View counts will only be visible on the Active page going forward. With that said, I have passed the feedback in this thread over to the relevant team for consideration.
Why?
08-10-2018 12:35 PM
@myjunqueyourtreasure wrote:
brian@ebay wrote:Hi @dtexley3, I received confirmation that this is an intended change. View counts will only be visible on the Active page going forward. With that said, I have passed the feedback in this thread over to the relevant team for consideration.
Why?
Why Indeed? It is such a small thing that it couldn't possibly be negatively effecting anything and it is, as mentioned, really the only usefull info from that page. Watchers is as well but views is definitely the most important. So this being a planned change vs glitch means only 1 thing. Ebay is removing it as they don't want us easily seeing the view counts for some reason. There is no other possibility.
The real question then becomes, what is that reason?
08-10-2018 01:29 PM - edited 08-10-2018 01:30 PM
Add me to the objectors........... We had views since I've been here-2004 and it really is a helpful tool in trying to decide whether to relist on the unsold page...... Why the heck would anyone think otherwise?
You show the page views on this page
https://www.ebay.com/sh/prf/traffic?sort=-listing_impressions&limit=50&offset=0
is this a team territorial dispute?
08-11-2018 08:57 AM
I agree that having a View column is extremely important.
This is how we base our decisions on whether to relist the item.
Does anyone know whether it is possible to escalate this great concern to someone higher up at eBay ? A regular customer service rep would not be able to resolve this.
08-11-2018 11:44 AM
@myjunqueyourtreasure wrote:
brian@ebay wrote:Hi @dtexley3, I received confirmation that this is an intended change. View counts will only be visible on the Active page going forward. With that said, I have passed the feedback in this thread over to the relevant team for consideration.
Why?
I reiterate...why?
What earthly logical reason is there for removing that column?
08-11-2018 12:16 PM
brian.t@ebay PLEASE add me to the list of WHY would you take this away people!
If you can keep this column in the active page WHY can't it be kept in the ended page?
We use it to decide what to relist, what to possiblly make price changes on, etc.
If I don't have the time to get a screen shot of the upcoming daily ending listings I NOW get to individually click EACH listing to see how many hits an item had to make that decision.
SUCH FUN.
I then get to KEEP all those screen shots and decide what to list/secondary things after the first round. With this happending daily THIS JUST ISN'T WORKING FOR ME.
UGH.
I'm getting seriously tired of trying to find workarounds for everything that happens here.
That's a whole other post....