Make Offer or Auction Auto-Payments

[12345jamesstamps]

I did a best offer on an item and it got decline...today...but

But I did get an eBay email immediately "we've saved your selected payment method" for Best Offer & Auctions!"

Last week I won auctions and got to pay them in 2 days for 2 different auctions.

I guess now I am also one of those who win an auction or do a best offer that is accepted it will be immediately paid using my one credit card(I have 5 credit cards on file I use.) 

 I use different credit cards for payments...guess that's over. I thought I was one of the lucky ones.

Now I'm in this...guess I will be careful with auctions from now on. The retractions of other bidders is what can be scary. Not thinking I win but I might win with retractions from bidders. Combined shipping looks like a problem with I win more than 1 auction in a day.

I know, a lot of people are complaining...I thought I would put my 2 cents in also.

I sure do wish they wouldn't have done this.

It seems its only domestic for now:

I had someone ask for a combined international shipping total...it sat and they never paid...my items sat unlisted for 4 days until I cancelled the transaction.

As a buyer and a seller I see a lot less buyers buying and bidding on auctions.

[6al_4v]

I can relate.... my purchasing is way down... I estimate eBay and it's Sellers have lost approx. 125 transactions from me alone over this....

Alot of fees and profits on 125 transactions..... and probely a few million Buyers just like me doing the same thing....

When this update first landed I posted this would hurt commerce but the cheerleaders declared I was wrong....

[stephenmorgan]

Was there any kind of an agreement between you and eBay that you authorized them to keep your payment method on file for future purchases?  If it just does this automatically without a ok for each purchase I could see eBay getting some chargebacks.

I am with you on the auctions.  Once I am outbid I consider that the end of my participation.  I do not like when someone will out bid then rebid just below my bid.  This just seems like fraudulent activity that I want no part of.

[ed8108]

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@12345jamesstamps wrote:

 "we've saved your selected payment method" for Best Offer & Auctions!"

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××××××××××××××××××××××××××××

The final act in proudly bestowing the buyer, the convenience of auto-pay.   

yay !

[ed8108]

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@ed8108 wrote:

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@12345jamesstamps wrote:

 "we've saved your selected payment method" for Best Offer & Auctions!"

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××××××××××××××××××××××××

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Formal recognition of the Buyer, being found worthy & has been successfully assimilated into auto-pay

[stuff4divas]

@12345jamesstamps   u probably know this, but that requirement of prepayment is only if the seller opts in. they can just as easily opt out.

but i c ur point of combined shipping, etc

[steady2304]

@stuff4divas And that is the problem in a nutshell. Most sellers have no clue they have been opted into this ridiculous program. It should have been implemented that sellers needed to opt into the program rather than having to opt out. 

[ed8108]

A future new revenue stream ?

Could auto pay be the first step leading to charging a small buyers premium or processing fee sometime in the future ?

[12345jamesstamps]

I have 5 forms of credit on file...and one I have is "Pay Pal" credit for purchases only on eBay...credit but not a card.. I guess I am done using that. I don't know. It makes no sense.

They picked my debit bank card...not my real credit card with same bank with routing number for bidding and best offer...just like that.

And I rather not change anything because that could just cause another problem.

[roadking5555]

 As a seller I learned about this on the boards in July, I had no knowledge I was opted in and immediately unchecked the auto pay requirements for buyers (offers and auction bidders). Non payers on auctions occur, but I think this is the wrong approach making a bidder go through this process. I knew I had the option to opt back in if needed.

They should apply this to those buyers who have 2 unpaid strikes in 1 year, not to force it on the buyers who pay quickly....99% do.

 

Fast Forward to today, I made a best offer and had to list a preferred payment on file to submit the offer, seller accepted and boom paid. I offered on another item and it was accepted, I thought I would be able to designate preferred payment but nope, that went right through. Now I have this auto pay set up on file, so what do i do when I bid on multiple auctions and ask the seller to combine shipping?

What if I want to change my auto payment method for different auctions in progress.  I have 3 or 4 options I can pay with, do I have to keep changing the preferred auto payment  prior to each auction won?

 I understand this may be what some sellers want, but as a seller and buyer I think this is ludicrous. As a buyer I was going to hit the back button when I got this pop up. I am sure there are bidders and buyers with offers that do just that..the seller will never know.

 I am not going to message sellers to add me to the exemption list, heck.... some sellers do not even know that they are opted in. ( like I found out as a seller thru these boards)

eBay, give buyers an option to change the preferred payment on each transaction after it ends (maybe 24 hrs) but not auto pay, and allow a better way for combined shipping.

just my 2 cents worth....

[ukdomainshop]

Did I miss an email from ebay telling me that I was being opted in to this garbage idea or did they just do it without telling anyone?

[mam98031]

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@6al_4v wrote:

I can relate.... my purchasing is way down... I estimate eBay and it's Sellers have lost approx. 125 transactions from me alone over this....

Alot of fees and profits on 125 transactions..... and probely a few million Buyers just like me doing the same thing....

When this update first landed I posted this would hurt commerce but the cheerleaders declared I was wrong....

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This is where communications with your seller is so important.  Especially if you are a repeat buyer of theirs.  All you need to do is explain to them that you are interested in several [or more] of their items.  However you would be required to pay for each purchase at the time of purchase, which in turn would prevent you from getting a combined shipping discount.

Some sellers may put you on their exemption list so you won't have to pay for each item.  Or they will refund you the overpayment on shipping after all purchases have taken place.  However that option would give you less of a discount since there is a 30 cent per payment fee.  

Now if you are contacting a seller that has never dealt with you before, they may not be as likely to want to put you on their exempt list because you have private feedback, so you are blocking them from being able to see it.  That could make them reluctant to take the risk.  I am NOT suggesting you have done anything wrong.  Private feedback is allowed on the site.  I'm just saying a seller may not be as willing to extend putting you on the exemption list without being able to review it.

[mam98031]

@12345jamesstamps 

Would you please share with us what / how that email read.  Copy and paste it here, less any personal info, of course.  I'm curious exactly how they worded stuff.

I ask because I too am required to give a payment source when I place an offer on an item.  I don't have a problem with doing that as when I make an offer, it is my desire to purchase the item, so for me, not a big deal.

With that said, when I go to make an offer, the payment source info presents on screen and defaults to whatever I set as the defaults, but I can still change things if I need to or want to.  

[mam98031]

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@stephenmorgan wrote:

Was there any kind of an agreement between you and eBay that you authorized them to keep your payment method on file for future purchases?  If it just does this automatically without a ok for each purchase I could see eBay getting some chargebacks.

I am with you on the auctions.  Once I am outbid I consider that the end of my participation.  I do not like when someone will out bid then rebid just below my bid.  This just seems like fraudulent activity that I want no part of.

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Have you reviewed your Buyer Requirements recently.  They changed about a month and a half ago.  There are two additional options at the bottom of the page.

With that said, those two options are not in play for everyone.  Ebay is still testing this, so not everyone sees the same stuff.

I see your point about auctions.  It may be advisable if you did not want to pay the lesser amount for the auction [because you were outbid and then the buyer removed their bid], when you get notified of this, you may want to go and retract your bid.  However many likely would be excited that they were actually likely to get the item for less than what they thought.  But I can see where it can be an issue for others.

[mam98031]

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@steady2304 wrote:

@stuff4divas And that is the problem in a nutshell. Most sellers have no clue they have been opted into this ridiculous program. It should have been implemented that sellers needed to opt into the program rather than having to opt out. 

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There is a little more to it.  We all have these options in our Buyer Requirements now, but even if you have them checked off does not mean that they will apply to your listings.  This is because this is not a site wide rule.  It is still being tested.  So only those in the test group are affected by this rule right now.  

In the test there are some sellers in the test and there are some buyers.  IDK how long it will be before the test is ended.

Ebay is aware that there is an issue for combined shipping.  They are working on a resolution for that problem.