Losing yet another seller. (Handclaps)

[discountme]

I’ve finally reached my breaking point. If u go to my Dec 13th sales u will see multiple toy lot transactions. I started them at $0.99 and whatever they sold for they shipped for, once paid. My only stipulation was that it be paid within an hour. (I’m very tired of non paying bidders who outbid paying bidders n having to wait 6-7 days to relist ) I was trying to give back and help people get Hot Toys for great prices. Everyone but one followed my rules and paid and they everyone got shipped (at a loss to me, no biggie again just wanted to help) After I did exactly what my listing stated, eBay is allowing a person who has bought 7 things in 5 yrs tarnish my feedback and CS reputation. Lololololol, I’ve paid almost $200 in fees in the past month between all my stores. This place has become a bad joke to those of us who took it seriously. Ebay is quick to say, “we’re just advertisers” yet are the first ones to automatically add Best Offers to ALL of our listings if they see fit. So which is it? Are u sellers or advertisers cuz u can’t be both. Once these listings fall off naturally I’m out of here. Good Luck to all..... Ur gonna need it. 

[gracieallen01]

When was the last time you saw rules on ebay that were the same for the seller - all the sellers - as everybody else?

I'm speaking of the lead up to the lapse.

[emerald40]

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@thatsallfolks wrote:

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@gracieallen01 wrote:

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@muttlymob wrote:

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@duggmills wrote:

The most important action taken by the seller is the fact she or he has responded to the neg with a reasonable and acceptable comment given the small space allotted for such.

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Reasonable and acceptable?

That's funny.  Sort of.

Some people are not cut out for customer service-related careers.

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It seems to me that to be a successful seller, with merely reasonable customer service potential, one must be the doormat for ebay and the buyer.  Take the return. Take the neg.  Take the 'story'.  Take the faulty return.  Take the extortion.  Take the NPB.  Take the *bleep* and be happy for the sale. 

Doormat, meet vendor, your kin.

In this day and age of politeness and political correctness, when did it become the norm to decide how good a seller is at customer service by the degree of abuse, frustration and irritation they can tolerate before they leave or 'retire'.  Why isn't it okay for a seller to get ticked and, finally, get fed up, when they expect to be treated as a human being - just as the buyer demands and ebay dictates for the buyer?

Hrmpf!

(personal opinion - your mileage may vary)

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All irrelevant when the seller decides to make up his own rules.

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_________________________________________________________________

Exactly.  On this site the buyer gets at least 2 days before you can file non pay.

Payment within an hour is unenforceable.

So the buyer is right on with his neg because the OP is unreasonable.

[thatsallfolks]

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@gracieallen01 wrote:

When was the last time you saw rules on ebay that were the same for the seller - all the sellers - as everybody else?

I'm speaking of the lead up to the lapse.

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Still irrelevant here.

[odditiesandantiquities1]

You know, I do understand your frustration and how easily it can take us over the edge.  But, what you did do was create an issue for yourself. It doesn't teach eBay a thing. It's their site, their business and no matter how they want to run it, we don't have a say in it.

They might listen to suggestions, but that will be as far as it goes. I do hope you find somewhere else that doesn't stress you out so much.

[gracieallen01]

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@thatsallfolks wrote:

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@gracieallen01 wrote:

When was the last time you saw rules on ebay that were the same for the seller - all the sellers - as everybody else?

I'm speaking of the lead up to the lapse.

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Still irrelevant here.

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Perhaps to you and in the view of some, however, I would offer that to be a subjective opinion.

[tunicaslot]

We've been over this ad nauseum - those with individual contracts have a different set of rules - although that Toy seller was put on notice about their outside link. 

[gracieallen01]

This has nothing to do with personal contracts, but everything to do with the cumulative frustration of the conditions - as felt by the individual - on ebay.  Many have encountered the 'straw that broke the camel's back'.  It is not unnatural to attempt to 'make a statement' some way.  Seldom is it wise or within the rules and/or regs., however, that doesn't prevent it.

Personally, I don't think it is something to be condoned, condemned or commended.  It is something to be understood for what it is - a personal statement of outrage, or anger, or hurt, or whatever the person is feeling.

There have been a couple of folks who have recognized this.  I'm sorry that more haven't.

[thatsallfolks]

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@gracieallen01 wrote:

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@thatsallfolks wrote:

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@gracieallen01 wrote:

When was the last time you saw rules on ebay that were the same for the seller - all the sellers - as everybody else?

I'm speaking of the lead up to the lapse.

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Still irrelevant here.

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Perhaps to you and in the view of some, however, I would offer that to be a subjective opinion.

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It’s completely irrelevant to the OP shooting himself in the foot.

[ssmarilynyahoo]

You cannot tell people to pay within one hour of auction's end and think it will happen. Most people are not sitting on their computer watching the item sell. Many are out of the house.. .and won't see that they won right away.

[gracieallen01]

Well, you see.  You are entitled to your opinion, also.

[luckythewinner]

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@gracieallen01 wrote:
Yes, this is quite true.  Have you ever wondered why they hold the stock?

I would be willing to bet it is because it is safe and non-volatile - good for their conservative investors who want less risk and a more secure posture on retaining their original investment over the long term. 

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I agree.

And this is the opposite end of the spectrum from "penny speculators", which is how you characterized shareholders in the post I was quoting. 

[vintagevibes81]

I agree that you can't make up your own rules.   People have lives and expecting them to pay in an hour is ridunkulous.  Technically, people have 48 hours to pay before Ebay sends them a friendly reminder.   Expecting more than that is absurd.  

[siberians_forever]

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@vintagevibes81 wrote:

I agree that you can't make up your own rules.   People have lives and expecting them to pay in an hour is ridunkulous.  Technically, people have 48 hours to pay before Ebay sends them a friendly reminder.   Expecting more than that is absurd.  

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@vintagevibes81

Yeppers. And expecting a buyer to pay 50 bucks on shipping for an item that costs $8 at the most to ship...is why all of this.

I just dont understand much anymore on here at times...

Sib

[thatsallfolks]

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@luckythewinner wrote:

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@gracieallen01 wrote:
Yes, this is quite true.  Have you ever wondered why they hold the stock?

I would be willing to bet it is because it is safe and non-volatile - good for their conservative investors who want less risk and a more secure posture on retaining their original investment over the long term. 

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I agree.

And this is the opposite end of the spectrum from "penny speculators", which is how you characterized shareholders in the post I was quoting. 

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Maybe 1 out of 10 people who comment here about the stock market actually have a clue about how it works. 

[keziak]

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@gracieallen01 wrote:

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It seems to me that to be a successful seller, with merely reasonable customer service potential, one must be the doormat for ebay and the buyer.  Take the return. Take the neg.  Take the 'story'.  Take the faulty return.  Take the extortion.  Take the NPB.  Take the *bleep* and be happy for the sale. 

Doormat, meet vendor, your kin.

In this day and age of politeness and political correctness, when did it become the norm to decide how good a seller is at customer service by the degree of abuse, frustration and irritation they can tolerate before they leave or 'retire'.  Why isn't it okay for a seller to get ticked and, finally, get fed up, when they expect to be treated as a human being - just as the buyer demands and ebay dictates for the buyer?

Hrmpf!

(personal opinion - your mileage may vary)

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My mileage does vary. I must be lucky or that book buyers are not difficult customers. Many have been down right wonderful people when I make a mistake. It's the rare customer here who is even remotely as difficult as the majority of people shopping on Amazon.