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Listing frame categories sidebar not showing on listings?

Am I the only one not seeing them?

 

I checked my settings and they're the same as always. The sidebar SHOULD be showing.

 

Honest to G-D I am so sick of this place sometimes.

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To err is human, but to REALLY mess it up, you have to be eBay

Message 1 of 7
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6 REPLIES 6

Listing frame categories sidebar not showing on listings?

Mine are gone also in the listing itself.

 

@Anonymous

 

another test, glitch, unannounced change????????????????

Message 2 of 7
latest reply

Listing frame categories sidebar not showing on listings?

Anonymous
Not applicable

@graffik_traffik wrote:

Am I the only one not seeing them?

 

I checked my settings and they're the same as always. The sidebar SHOULD be showing.

 

Honest to G-D I am so sick of this place sometimes.


Hi everyone, 

 

If you are having issues with your side bar of the Listing Frame not displaying, our customer service teams can troubleshoot this and work to refresh the view as needed. I recommend contacting them to have this investigated!

Message 3 of 7
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Listing frame categories sidebar not showing on listings?

I have to take the time out of my day to call about this?

Is is too much to expect things here to work as they're supposed to?
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To err is human, but to REALLY mess it up, you have to be eBay

Message 4 of 7
latest reply

Listing frame categories sidebar not showing on listings?

Mine aren't showing now either.

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley
Message 5 of 7
latest reply

Listing frame categories sidebar not showing on listings?

fwiw @Anonymous I don't see how asking CS is going to help with this. It's a coding issue.

If the listing frame is checked off in settings it should work, right?

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley
Message 6 of 7
latest reply

Listing frame categories sidebar not showing on listings?

Anonymous
Not applicable

@lookng2015 wrote:
fwiw @Anonymous I don't see how asking CS is going to help with this. It's a coding issue.

If the listing frame is checked off in settings it should work, right?

When the listing frame does not display properly and no troubleshooting alleviates the issue, our customer service teams have steps to "reset" the display. This generally resolves the problem, but would be performed on the phone with a member once all other steps have been exhausted.

Message 7 of 7
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