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Listing fees disappear when editing in iOS?

I don't know if this has been addressed already so apologies if it has, I've noticed for awhile that my listing fees on anything (auctions or BIN) will disappear if I make any edit within the app on iOS. It does this when I'm working with both listings that are already live or drafts.

When I pull the listing up on my computer, the listing fee is effectively zeroed out by editing with the app and has to be reapplied. Has anyone else noticed this?

Message 1 of 6
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5 REPLIES 5

Re: Listing fees disappear when editing in iOS?

argh. Above, I meant the "handling cost" that's added to the shipping not "listing fee."

Message 2 of 6
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Re: Listing fees disappear when editing in iOS?

My Listing CONDITION Field keeps getting wiped out and erased using SELL SIMILAR, not exactly the same but similar, and I am not happy, I should not have to redo this for all 1500 listing I have if I choose to use the SELL SIMILAR function.

Message 4 of 6
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Re: Listing fees disappear when editing in iOS?

thanks @berserkerplanet 

I found a thread over there about it.

 

In case anyone else is interested:

https://community.ebay.com/t5/Mobile-App-iOS/Latest-IOS-Update-now-erases-handling-charges/m-p/29586...

Message 5 of 6
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Re: Listing fees disappear when editing in iOS?

Glad you found something over there pertaining to your issue )if not any actual solution)

[general comment]
I aggressively direct people to the mobile app forums because...
a) pretty much nobody in these general forums (Technical Issues, Tools&Apps, Selling, etc) can help with app issues unless they happen to have run into it and found a solution or have info (rarely happens)
b) Mobile app and mobile device issues mostly have nothing to do with main eBay website functionality, behavior, or bugs
c) eBay has employee(s) in the two community forums. and there are other app/mobile users there who can help
Message 6 of 6
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