eBay

fitness_goods · ‎09-06-2018

When I search for my item with "Best Match" filter, everything is fine. If I try to apply "Lowest price+shipping" filter, it doesn't show in results at all, despite that shipping is worldwide free.

Does anyone have idea why is that happening?

watchingbands · ‎09-06-2018

@fitness_goods wrote:
When I search for my item with "Best Match" filter, everything is fine. If I try to apply "Lowest price+shipping" filter, it doesn't show in results at all, despite that shipping is worldwide free.

Does anyone have idea why is that happening?

No one knows why any of ebay's glitches happen. We just know that they do, and that ebay couldn't care less.

odie200412 · ‎09-06-2018

No idea why it is happening but I noticed it 2 days ago on my listings. Best match is fine but when I go to lowest price first or another refinement, my listing does not show up.

dhbookds · ‎09-06-2018

what is the item? title/number..........

dhbookds · ‎09-06-2018

you have 133 listings right? using the sort options for your items, 133 show up for all........

Certainly some filters will block some items. Only 107 show up for free shipping, so need to know what filters you are using........

csbbct · ‎09-06-2018

Same here. I just tried to find some of my listings that are ending today and in Ending Soonest order they are nowhere to be found. It's hard enough trying to sell anything on eBay these days; impossible when eBay doesn't even show them when they're ready to end!!!

coolections · ‎09-06-2018

You have 26 on best match and 26 on lowest first.

coolections · ‎09-06-2018

You have 126 on best match and 126 ending soonest.

zamo-zuan · ‎09-06-2018

@coolections wrote:
You have 26 on best match and 26 on lowest first.

Looking at listings by seller is not using the search algorithm. You have to actually search for keywords in the listing/product identifiers to understand what the OP is saying.

They have already confirmed this is not a filter issue. They stated best match IS showing up - which means it's no other filters interfering, yet sorted by price is not.

This is not that uncommon of an issue if you search your own items regularly.

Some keep claiming this "does not happen", yet eBay even admits to it in their policies... and I have not seen any eBay members officially respond to one of these posts with any reason.

Best Match is the only method that you would expect to be manipulated. If you are choosing lowest price, you want to see ALL items at the lowest price so you could make the BEST purchase. It is a horrible buyer experience if you are searching for the best price and you discover that items were not appearing in your search.

All it proves to deny these issues (which are relatively common at this point) is that it is very likely that you do not regularly search your own listings to monitor their performance in search. Searching 50-100 items of your own and it is very likely that you will run in to it.

ekmadonna · ‎09-06-2018

Just to let you know, I tried filtering a few of my listings 2 months ago with "ENDING SOONEST" on some FIXED PRICE and AUCTION listings and my listings were nowhere to be found. They did not show up in COMPLETEDS either after they ended. I started a thread about it, I was peeved. so this has been going on for quite some time not just in the last couple of days.

ekmadonna · ‎09-06-2018

In my opinion it is even worse when you filter "ENDING SOONEST" and your items do not show up. nor do they in Completeds. I had items drilled down to EXACT categories based on Stated and Selected original listing cat's and nothing was showing a few months ago IN ending soonest or completeds.

zamo-zuan · ‎09-06-2018

@ekmadonna wrote:
In my opinion it is even worse when you filter "ENDING SOONEST" and your items do not show up. nor do they in Completeds. I had items drilled down to EXACT categories based on Stated and Selected original listing cat's and nothing was showing a few months ago IN ending soonest or completeds.

Yeah,

I mean, best match is something you would expect to be manipulated.

The specific sorting methods... it does not make any sense that these would be manipulated. For the reason being it actually gives an extremely poor buyer experience, as well as being harmful to sellers.

This was reported to us by customers many months ago. Shocking that there are still many who deny it, and that eBay representatives basically avoid these topics.

If it were a bug, they would be able to respond and confirm it. But since they are not able to do that, it's seemingly intended.

So there's really nothing to say by eBay at this point, as if it's not a bug... there's really no good way to explain why something is happening that is hurtful to both buyers AND sellers, therefore not helpful to eBay in any way.

dhbookds · ‎09-06-2018

I've asked for specific items #'s or titles that don't show up, according to the poster.......we can't check generalities...... There have been very few times, people can't see/find the items in question.......

fitness_goods · ‎09-07-2018

eBay item number: 272895276743

coolections · ‎09-07-2018

@zamo-zuan

I know very well how to search thank you. But I am not about to waste hours searching through 14,000 of the same item the OP has listed. I amost puked seeing your same statement about Ebay admitting such and such. The OP's items ARE NOT HIDDEN.