Lesson learned, don't be too nice to buyer.

[lionshi]

So Non-Local buyer bought an item with "Local Pick Up". Buyer not respond to message nor paid for days. I thought file non-payment claim but reconsidered because that would give buyer a non-pay strike.   So I choose to cancel it due to "Buyer's shipping address". Again, buyer never replied cancellation confirmation and it was cancelled automatically.

No. This is not a new buyer. It is a buyer with 800+ feedbacks.

One day passed. Buyer left Natural Feedback Claims that I cancelled it without explanation.  Of course, EBay refused to remove the feedback and buyer gone silent again (not respond to message)

Well. Lesson learned. DONT be nice to any buyer. Just follow the rules.

[jameshen1]

Your reply to their feedback explains the situation clearly and doesn't make you look bad at all.  Well done. I know it sucks, but that neg shouldn't hurt you at all.

[Anonymous]

Personally, I wouldn't offer local pickup on items that are easily shipped like that particular item.

[katzrul15]

Yes, next time let it cancel after 5 days - they get a strike.

Reason this was local p/u?  Rare? 

Good luck.  I might have expanded a little more since you have 500 FB characters but it will drop away soon enough in FB. 

Buyers don't live on e-Bay like we do.  Not uncommon for them to not check-in for days , etc

[1tuna]

its not that big a deal but it just goes to show that buyers are still able to leave feedback on canceled items.

I always fall into the camp of never canceling,I like to use the unpaid item.especially since its a 1 step process now

ebays wants you to use the correct system.if you had filed an UPI it would have been a 1 shot deal after 5 days with no chance for feedback after its done

many ebayers say you cant get feedback with a cancel but I guess you did

[lionshi]

Thanks for the feedback. Yes. Lesson learned.

[postingid7659]

I don't understand how the buyer could leave feedback when they did not pay for the item.  

[gosimus]

@lionshi 

< Buyer left Natural Feedback >    

Don't worry about it.  You answered it very well.  That neutral wouldn't deter me for a moment. 

[jonathankirkland]

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@postingid7659 wrote:

I don't understand how the buyer could leave feedback when they did not pay for the item.  

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Reason feedback should still be allowed is because seller can lie.

I had a seller renege on an auction I won for like $80-90 and gave himself a defect for "out of stock" only to immediately list it for like $30 more. I left him the well deserved feedback letting others know what he did.

[southern*sweet*tea]

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@postingid7659 wrote:

I don't understand how the buyer could leave feedback when they did not pay for the item.  

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If a seller waits the five days, then cancels using the non-payment reason, feedback  is blocked, just like  when a UID was closed. The buyer also gets a strike, and seller blocks for unpaids still work. The whole process takes a day less than a UID and has one less step because you don't actually have to open a UID - you just wait five days and cancel for non-payment.

It didn't work for this seller because they did it wrong.