Leaving feedback after the sale

[babysteps7]

Hi, i've been selling on ebay for awhile now and would like a few opinions about leaving feedback after a sale. I usually wait until after i receive positive feedback from the buyer to leave it. i buy from sellers that leave it immediately after a sale. The reason I wait is because a few times in the past I left feedback immediately and had a return, or other problem, from a buyer that made me regret leaving positive feedback. But, I see a lot of major sellers leave it immediately. I'd like to grow my business so i'd like to hear some others opinions. Thanks!

[downunder-61]

The opinions are going to be many and varied, it really is up to you.

In the early days, I chose to leave FB for a buyer upon payment - with the introduction of the MBG I set my FB to be left once received, for the very reason you state, it ain't over till it is over, and while I can't leave negative for a buyer, if they turn out to be a complete PIA - I would like to have the option to leave no FB.

FB for buyers is pretty pointless anyway, more just a tally of items purchased

[bashort]

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@babysteps7 wrote:

Hi, i've been selling on ebay for awhile now and would like a few opinions about leaving feedback after a sale. I usually wait until after i receive positive feedback from the buyer to leave it. i buy from sellers that leave it immediately after a sale. The reason I wait is because a few times in the past I left feedback immediately and had a return, or other problem, from a buyer that made me regret leaving positive feedback. But, I see a lot of major sellers leave it immediately. I'd like to grow my business so i'd like to hear some others opinions. Thanks!

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Auto on payment.

Buyer feedback is pointless but some buyers really like it and it is a effortless gesture that can do no harm but could possible do some good and you can not leave bad FB to a bad buyer anyway.

[soh.maryl]

Have always found it difficult to understand why a seller would hold back FB for a buyer.

A buyer can only be given positive FB, no matter what.

You will get hundreds of answers here about FB.  

You know it's optional/voluntary, not required, right?

Leave it whenever you want or don't leave it at all, either way is just fine.  

[tdrake]

I tend to leave feedback in batches, not tied to the status of orders, but rather my own convienence. When I do leave feedback I do it all right up to the last sale paid for.  For instance I shipped out several items yesterday, and had 2 sales over night last night that being Sunday won't get shipped until tomorrow. When I was doing feedback this morning I did all those as well. Also caught up on giving feedback for items I bought and have received, except for the seller that sent me a "reminder" for an item I got 2 or 3 weeks ago. 

[inhawaii]

You're going to get a lot of different opinions on this. 

I leave feedback for a buyer when they do the one thing they are required to do ... pay.

The sellers who wait to leave feedback.

Ask them if they have ever left a buyer POSITIVE feedback after the buyer left them a NEGATIVE feedback.

The true answer will be an overwhelming no.

Why do you think that is? 

[fern*wood]

I've heard of sellers receiving neg/neutral feedback merely for not giving a buyer a positive.  I've never heard of a seller receiving bad feedback for giving a buyer a positive too quickly.    I give a thank you positive upon receiving a payment.  If there is a problem later on, so be it.  They paid---I didn't make them King/Queen for a day.

[dhaga]

Agreed, even before the rules changed about only leaving positive for a buyer I always leave positive feedback for a buy right after they pay. The buyer fulfils their part by paying is the way I look at it. Anything that transpires after should not impact thanking a buyer for paying right away, IMO. 

I never understood why a seller would only wait until they get positive feedback from a buyer before leaving positive feedback for a buyer, seems backwards to me. 

[eburtonlab]

If your goal is to receive the maximum amount of positive feedback from your buyers, your best course of action is to leave feedback when your buyers pay.

Waiting until you receive positive feedback from buyers to leave feedback ensures you will get no positive feedback from buyers that wait until the seller leaves feedback to leave feedback of their own, since both buyer and seller will be waiting for the other to blink first.

If your goal is to never leave feedback for a buyer that winds up being a problem in the long run, then never leaving feedback for buyers is the only way to be truly sure of that, since buyers can still wind up being a problem long after the sixty day feedback period has expired.

[tdrake]

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@dhaga wrote:

I never understood why a seller would only wait until they get positive feedback from a buyer before leaving positive feedback for a buyer, seems backwards to me. 

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Not only that, but who are the sellers that have the time to monitor their feedback and track who has given them feedback and who hasn't?    

[southern*sweet*tea]

I leave a thank you to my buyers when I ship. It takes literally one second and costs nothing, and it avoids nuts who leave feedback like this:

That's an actual feedback I saw on another seller's feedback page.   

Most buyers have no idea that they can only get a positive, and they take great pride in their feedback.  might as well keep 'em happy.

[714ricki]

Your feedback policy is perfectly OK. I also wait until after receiving a positive feedback from the buyer. Don't worry about the feedback growth too much, your score will grow steadily as you provide excellent service & deliver items exactly as described in the listing. 

[maxine*j]

You can do whatever is comfortable for you. 

I always leave it upon payment, as a way to say a quick cheery "thank you" for the business.

On a few, blessedly very few, occasions a problem arose later with a buyer and I sort of wished I hadn't left the feedback -- but, really, that's childish of me.  I remind myself that "in the real world," I'd never fail to say thank-you to someone for something I appreciated at the moment just because there's an outside chance that, later, that person might become a pain.

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