06-29-2021 06:51 PM
I just had an auction finish and the buyer just left a neutral FB in form of a period. I haven't even received payment or shipped the ddr4 ram yet. Plus the buyer is a new account with no reviews. I'm a little concerned about this buyer.
06-29-2021 06:55 PM
Go to help page, scroll to bottom, hit contact us, have ebay call you back, explain the situation and they will remove the feedback
06-29-2021 07:10 PM
Once you have cancelled the transaction for non payment, assuming they don't pay, it should be removed.
06-29-2021 08:45 PM
@tdumonde2014 wrote:Once you have cancelled the transaction for non payment, assuming they don't pay, it should be removed.
I would sit tight for now and do as @tdumonde2014 says. Wait to see if they actually pay first.
Although it is bizarre I would probably go ahead and ship if they do pay.
A neutral with a "." isn't going to affect you in the slightest so I wouldn't worry too much about that honestly.
06-29-2021 09:14 PM
It's quite weird when buyer can leave feedback even when they did not pay.