A couple months ago it was pictures being deleted after GTC listings were renewed. Of course, there was no way to get them back and sellers had to waste an inordinate amount of time either uploading them again or having to take new pictures.
This past week the transition to the new categories in clothing and accessories was a complete disaster. Items were being placed in the wrong categories and if you changed it to the correct category, you lost items specifics.
Yesterday I noticed (and I can't say for sure if this was related to the category issue) that more pictures were deleted. Had many listings, all of which were variations, where only the gallery picture was displayed. All the variation pictures were deleted. Another wasted day of having to upload more pictures.
The best for last ! Just got off the phone with ebay and it seems like listings become corrupted after 6 months to a year. The standard response they give is that it's like making a photo copy. If you keep making a copy of the copy, it will lose resolution. Every time a listing gets relisted, there is a chance the file gets corrupted. I have many variation listings and the quantity I have available isn't being displayed correctly. In fact, it's a disaster. Case in point, item #302500345367. I have 7 shirts available. The listing shows I have 1 left, but the "sponsored" listing shows 7 available. How is it that the listing is corrupted, but the sponsored listing works fine ?
Their solution is not to relist the item, but to create a new listing from scratch. So now instead of running my business, I have to spend my time dealing with this all because ebay can't find engineers who know what they are doing.
I pay around 40K a year in fees and all I get in return is a big slap in the face. Sorry, but an apology doesn't do me any good. Time to start looking at other platforms.
