Is this a glitch? Item too hazardous to ship back?

[iamalwaysright]

So I got a SNAD return (that I believe is false) for a sweatshirt that the buyer complained that one sleeve is so defective that the seam on that sleeve doesn't run down the bottom. He included a photo of him wearing it and he clearly intentionally twisted one of the sleeves around his arm to make it look tighter and shows the seam running a spiral effect around his arm. See photo

Anyway, I told this guy to return for refund and accepted his false SNAD. A few days later I get notice that the buyer was somehow able to ask ebay to step in thus converting this to a case. 15 minutes later I see that ebay awarded the buyer the refund and most likely gave me a "no seller resolution" defect. This was the reason I was given.

Lol. Too hazardous to ship back? It's a hoodie. Unless the buyer dipped it in toxic waste, I don't see how this item would ever be hazardous to ship. I wonder what the buyer did or say to ebay to pull that off.

[12345jamesstamps]

This is so out of line.

Maybe it was an eBay employee who bought it and submitted for a refund and got the refund.

Never heard of a article of clothing to be dangerous to return.

[toomuchstuffagain35]

Didn't we all say this was going to happen, once we saw the first one come up here?

[wastingtime101]

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@toomuchstuffagain35 wrote:

Didn't we all say this was going to happen, once we saw the first one come up here?

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When was the first one? I've seen this for years here on this forum, but usually it's with something that actually is hazardous to ship (per USPS) like broken glass - not with a hoodie, clear case of fraud.

Example from 2018 on claim of broken glass (broken items were a buyer swap):

https://community.ebay.com/t5/Selling/EBAY-STOLE-44-FROM-ME-AND-GAVE-IT-TO-A-THIEF-RETURN-REFUND/m-p...

Example from 2020 on claim of dead fish:

https://community.ebay.com/t5/Shipping/Buyer-wants-to-return-damaged-dead-items-without-any-proof/m-...

Example from 2022 on claim of broken tail light (that buyer admitted to breaking themself on installation):

https://community.ebay.com/t5/Selling/Ebay-doesn-t-care-about-their-sellers/m-p/33071162

I've seen a lot of reports from dish sellers over the years where this is often used. I've never seen such blatant fraud as using it on a hoodie which is clearly not hazardous.

Let's hope this isn't the new scam trend of 2024.

[toomuchstuffagain35]

The one I'm thinking of recently wasn't anything remotely hazardous, not even the old broken glass etc excuse, and ebay approved it.

[wastingtime101]

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@toomuchstuffagain35 wrote:

The one I'm thinking of recently wasn't anything remotely hazardous, not even the old broken glass etc excuse, and ebay approved it.

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I figured there was something more recent; I don't read the bulk of discussion threads here so I miss a lot. If you come across it again, let me know - tag me or send a PM. I'm interested to read it. Thanks in advance @toomuchstuffagain35 .

[buyselljack2016]

Seems there was one about a laptop. Battery issue??

Got to buyer, but buyer claimed too hazardous to return??

[wastingtime101]

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@buyselljack2016 wrote:

Seems there was one about a laptop. Battery issue??

Got to buyer, but buyer claimed too hazardous to return??

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Interesting. Laptop batteries can be shipped, but they do require hazardous material markings on the package and a specific class of mail (Ground). Now I'd definitely like to read more and see exactly what happened. If I have time I'll try to find the discussion later. If someone else finds the thread in the meantime please post the link.

[buyselljack2016]

brain skip on my part.

This was the hazardous item

Solved: Buyer claims the nintendo switch he/she recieved i... - The eBay Community

[mementomoria]

This is a new ebay trick. The buyers can now call and basically get a refund immediately. I had a buyer return a pair of earrings because they were too big. I have free returns. The minute the earrings were scanned delivered back to me, she called ebay to get her refund plus shipping. I was not going to give her a refund on the shipping since the measurements were included in the description. I asked why ebay stepped in as sellers get 72 hours to refund after receiving the return. No one could explain it to me. I insisted that I should not have a defect from this as I wasn't given a chance to act on the case. Ebay just keeps on screwing with the sellers. And now I have to pay an extra 10 cents per sale. 

[toomuchstuffagain35]

Yeah, I know it was something with a battery and the seller even got proof from usps that it was ok to ship.

I just can't remember the title of the thread.

[toomuchstuffagain35]

But according to usps etc the batteries installed IN a device are ok, which this was.

It's like the old scam of alleging an item is fake and it's "illegal" to return it through the mail (which it's not) so the buyer can keep the item AND the refund.

[anjofak]

Some synthetic blends have actually been deemed toxic and placed on prohibited 🚫 import lists..

[iamalwaysright]

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@anjofak wrote:

Some synthetic blends have actually been deemed toxic and placed on prohibited 🚫 import lists..

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The buyer and I are in the same country. Is cotton and polyester on that list?

[iamalwaysright]

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@rosszonebricks wrote:

Saw another for 'how to get a free food at Walmart' and all it was was picking up the pre-made meals from their grab-n-go hot station and then... just walking around the store eating it, leaving the container and any waste on a shelf somewhere and walking out.  😞 

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Omg just after I read your reply I saw a post on Facebook mentioning the same thing.

While there were some people who commented negatively towards it basically saying it’s stealing, there were also a good amount of people justifying the action. Some mentioned that’s why Walmart raises prices to cover for the loss while others disagreed saying it’s a big corporation and they have insurance for this thus will never lose money from it so their price raising is just out of pure greed. I wonder if that’s what some buyers think when they see me raising prices.

[anjofak]

My imagination kinda lit on fire with ideas of what the loon might have sent pictures of happening to the hoodie to have it deemed so..