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Cannot See Seller Feedback, Seller Gone Silent

I purchased a pre-order item from a seller who had 100% positive feedback. However, the date has passed that they said they would have the product and begin shipping. They are now ignoring messages, and when I look at their profile, I can see that th...

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Resolved! Unpaid sold item, fraudulent Ebay fee.

A fee was charged for an item that was never paid for, by the Buyer. There is no transaction ID, no record of payment, and customer support cannot even locate the listing. Per eBay's unpaid item policy, I should not be charged this fee. I request the...

User avatar by Adventurer
  • 207 Views
  • 14 replies
  • 0 helpful

The eBay community

The eBay community isn’t just there to help you with technical issues or support you when you run into trouble with a transaction – it’s also a source of inspiration and motivation. Here, you can learn about pricing strategies, how to write compellin...

User avatar by Enthusiast
  • 586 Views
  • 27 replies
  • 2 helpful

Seller Guide: Nonstandard (Irregular) Packaging

Straight to the good news: eBay (finally!) built a process for sellers to deal with nonstandard/irregular packaging. It's a pretty straightforward design for most** package types. The new feature ensures buyers will be charged accurate rates when usi...

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Estimated Date of Sale Can Change....

As I mentioned before eBay can change the 'estimated date of delivery' in the item sale after it has been sold.So as sellers we should never guarantee when item might be delivered.I noticed it lately on some items I purchased.All 3 photos are of the ...

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Moderators running amok

I noticed a responder noted that they didn't know where their previous reply went. I've had that happen to me as well. Nothing "naming or shaming" in it just sound advice. Also..."Hi everyone,Due to the age of this thread, it has been closed to furth...

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