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Forum Posts

Mark tracking number on two items combined shipping

How can I add a tracking number to an item that was shipped with another item to same buyer (combined shipping) I was able to mark the first item "shipped" and add the tracking number but when I went to the second one it said. "This tracking number i...

User avatar by Adventurer
  • 310 Views
  • 3 replies
  • 0 helpful

MARKDOWN MANAGER STILL BROKEN

Listings that I have put on sale at dicount in the past 48 hours (approx) are showing up at full price. Marked down another 100 or so today, so I'll see what happens. When I view my active items from my own page, the discounted amounts are visible; w...

Resolved! What is the ebays policy for items that get stuck with the customs service of the buyers country.

Recently one of my item (2x bottles of Herbal Balm) sent to Germany got stuck with the German Customs Service. Tracking infomation shows as at 31-10-2017 " Held by customs". The buyer opened an item not recieved case on ebay.de (my item is listed on ...

User avatar by Adventurer
  • 300 Views
  • 2 replies
  • 0 helpful

Using "does not apply" to avoid Reviews showing on items

Comparing some of my listings with others for the same manufacturer brand I found that those listings without reviews added were listings where the seller used "does not apply" instead of the UPC from the product. My listings contain the UPC from the...

User avatar by Rockstar
  • 1003 Views
  • 26 replies
  • 3 helpful

Help: Buyer Won't Pay, Cannot Open Unpaid Item Case

I am out of options with this issue, so I'm hoping someone here can help me. Here is the rundown: 1: Listed an item and it sold within a few hours, but buyer didn't pay right away.2: Buyer requested my seller details from ebay, thereby getting my cel...

Would this be allowed in my listing descriptions?

If I put a section with pictures and information regarding how to tell the difference between authentics and fakes? And, if I put in stuff like that to my description, can the pictures have text on them? I feel like side by side comparison pictures o...

Refund/Return headache...

So I printed the postage for a laptop that was sold yesterday, but about six hours after I printed it, the buyer canceled the order, requested to return the laptop, and then "closed" the return. I am trying to refund this but don't know how. He said ...

Oh the lengths people will request.....

I had a fairly expensive jacket for sale that a particular buyer was interested in purchasing. She did purchase the item and quickly messaged me that She she was allerging to certain detergents, odors, etc but didnt specify. I had a list of detailed ...

Defect rate and top rated status

Hi everyone. Recently a buyer sent a request for a return because the hand sanitizer was more watery than they expected and they didn't think it was worth the price. I didn't want to get negative feedback so I just accepted the return. A few days lat...

I Am Doing The Happy Dance Right Now!

I am doing the Happy Dance right now. You know How crazy I've been with the problems with Pay Pal and eBay. Well, I found the mistake and I found ALL the Money that Pay Pal said I did not pay it when I did. I found every transaction. Marked as paid a...

Markdown Manager

How can I get the Sale I am running in Markdown Manager to show up on my listings in Ebay.ca as well as Ebay.com. Right now only show up on ebay.com.

Subscriber emails Nov. 2017

Hello. Quick question. Does anyone have followers or attempt to obtain followers through eBays email subscription list anymore? I noticed that we have few followers and no matter how rare I make the emails only a few people open them and we get no sa...

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