Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Suddenly Charged for Gallery Plus?

Did they recently change the categories that get Gallery Plus at no extra cost? I just sent today's listings up, and one item was charged $1 for Gallery Plus, even though last time it went up (like about a month ago) there was no fee. http://www.ebay...

Resolved! sold an item ,customer sent a message wants to return

Customer got the item 5 days ago and sent me a message last night - send label to return .I emailed her why she wants to return and I usually dont accept returns but will do it for you but please tell me whats wrong with the item ? no reply till now ...

INR case from a buyer in Nicaragua

I usually have countries from South/Central America blocked, but this order from Nicaragua came in and I decided to fullfill it (must have missed it on the blocked countries list).Item shipped from Israel. A few weeks after the buyers opened a INR ca...

eBay's paranoid message system is in overdrive

I just got this message from eBay while trying to send another member eBay's email address The dumb system can't even recognize eBay's own contact information. We can't send your message because it looks like it includes a phone number or email addre...

Why are the comparison pricing that is placed on my products not apple to apple comparisons?

Hope I'm not the only one sharing negative feedbacks from buyers

Just got a negative from yet another lovely ebay scammer Spoke with ebay of course as they read from their "script" we can not remove negative feedback That story is getting pretty old. Here's the situation I made this item for he Luxor Hotel when th...

How do I get back to the old quick style listing tool?

I was listing items using the general old quick style listing tool then BAM it changed to a new style quick listing tool that SUCKS! I tried to use the advance listing tool and it is equally terrible. I miss the old style because I would be able to c...

Fedex Is Not Showing Up In Paypal - USPS Is Showing Just Fine - Why?

Resolved! Ok this is just a short frustration rant

My sales stink this month, llke April and like June. Today, I have constantly ran into glitch after glitch and if this darn computer wasn't so heavy, I'd be throwing it somewhere. Ok...so visibility is nill. I decided to change my refund policy back ...

Item damaged when receieved

Hello there!I recently shipped an item to my buyer, she receieved it on Saturday and contacted me yesterday that the item was damaged when she recieved. I asked for photos of the damaged item along with photos of the damaged packaging, as she is want...

buyer did not pick up its parcel and the parcel been returned and signed for to the wrong address

Hi, I have an issue in hand, not something that I have experienced before and need any help.buyer did not pick up its parcel, there was an attempted delivery and for a few weeks the parcel was pending pick up but the buyer failed to pick it up. The p...

Guaranteed Delivery Date is Ridiculous-Stop sending me constant messages about it

We keep getting annoying messages and prompts, banners, etc., urging us to enroll in "Guaranteed Delivery Date." I wish they'd stop cluttering my mail box because it is incredibly stupid. I ship USPS mainly Media Mail and First Class. There is no gua...

Resolved! buyer cancel the payment and want to pay again ...

My buyer has cancelled the Paypal payment made by eBay(he paid, than cancelled when Pending).Assume that's a accident, I send a new Paypal money request to him,am i doing right ?Will that become other problem, or is there has a better way to resolve ...

Noticed error in listing after sale, buyer not responding to message. How to proceed?

I sold a pair of pants with the wrong size on the listing. When packing them to ship I noticed my error. I've sent the buyer two messages explaining my mistake & asking if they still want the pants or if I should cancel the order. They have not respo...

will business policies make it easier?

Who thinks business policies will make it easier. I need to create too many shipping policies. I miss just clicking on the boxes I want to put size, dimension and pick best shipping options. I guess I need to create business policies. Has this made l...