The eBay Community

Change in customers geographic distribution

Hi, has anybody saw changes in customers geographic distribution?My customer are mostly from the USA until last month.From May of this year, I saw a significant reduce in USA customers, in their place, I saw many more customers elsewhere (Europe, Aus...

Buyer (Now Unregistered by Ebay) Filed a Bank Dispute (Does not Recognize) Item Was Rec'd & Signed

The buyer purchased and paid for a piece of costume jewelry-$127 on a BIN listing.I shipped the item the next day. Later that evening I received an email from Ebay telling me that my buyer was no longer a registered user and I should NOT ship. Well, ...

how do I protect myself as a seller

I am a private seller/buyer and to date have not sold much of high value. Today I have sold a fishing pole at £500 and it costs c.£50 to send by courier as 2m long parcel.I have been told that some scams exist where the buyer claims to have been sent...

eBay feedback is so outdated

It should be either a Positive or a Negativeand if a buyer chooses a Negative, they should have to go thru some steps first - did the buyer reach out to the seller to resolve the issue? Probably NO in 99% of the time-so if the buyer doesn’t do this, ...

Buyer Cancels Order, Wait until I process order and buy shipping label before asking to cancel

Buyer Cancels Order, Wait until I process order and buy shipping label before asking to cancel, he says it was mistake on his end, how do buyer buy a item by mistake, and if they did why do they wait until you process order to ask to cancel, this hap...

Ebay let me down

I purchased some gucci sneakers that I never received. I contacted the seller and she had a tracking and confirmation number. But like i stated i never received it. I opened up a case and appealed the decision. The refund was denied. I waz told by 2 ...

Buyer provided the wrong address

I have an interesting dilemma. I had a customer message me bout some items I have for sale. He asked me how many of them I had and I responded to him with the quantity listed in my listing. He asked if I could do a discount. I sent him an offer with ...