@tweetystwadeswrote:
@Anonymouswrote:
@tweetystwadeswrote:They are not being answered on the 2018 update board.
I have questions about the multi variation listings. I have listings with the same item with different sizes and colors(hence the multi variations). lol
When I search those items, it shows a separate listing for each one. This is so confusing, and will be to buyers. How do I fix it?
Also, I thought our existing listings would automatically switched over, now I hear we have to do it manually. So we cancel each one and create a new listing?
Hi @tweetystwades, I've been unable to recreate the issue you are describing? When I search for your item, I see listing that then allows me to view the variations without issue. I don't see multiple listings in search results. Can you share a link to the search results you are seeing? I've included a screenshot of what I am seeing below for reference:
I did a random search on the brand and attributes, and I saw the "Group-Ungroup button at the top. When I clicked "Group", a separate listing came up for each one in the variation. Now when I search, the "Group-Ungroup button is not showing up. So I can't recreate the issue at this time. Please try to do as I said searching the brand and attribute, and clicking the "Group" button.
I couldn't recreate on that one, but here's another one that it's happening to. This is one MV listing, and it's showing a separate listing for each one.
Here is the link to the MV listing.
See screen print.
@tweetystwades wrote:
@tweetystwadeswrote:
@Anonymouswrote:
@tweetystwadeswrote:
They are not being answered on the 2018 update board.
I have questions about the multi variation listings. I have listings with the same item with different sizes and colors(hence the multi variations). lol
When I search those items, it shows a separate listing for each one. This is so confusing, and will be to buyers. How do I fix it?
Also, I thought our existing listings would automatically switched over, now I hear we have to do it manually. So we cancel each one and create a new listing?
Hi @tweetystwades, I've been unable to recreate the issue you are describing? When I search for your item, I see listing that then allows me to view the variations without issue. I don't see multiple listings in search results. Can you share a link to the search results you are seeing? I've included a screenshot of what I am seeing below for reference:
I did a random search on the brand and attributes, and I saw the "Group-Ungroup button at the top. When I clicked "Group", a separate listing came up for each one in the variation. Now when I search, the "Group-Ungroup button is not showing up. So I can't recreate the issue at this time. Please try to do as I said searching the brand and attribute, and clicking the "Group" button.
I couldn't recreate on that one, but here's another one that it's happening to. This is one MV listing, and it's showing a separate listing for each one.
Here is the link to the MV listing.
See screen print.
Hi @tweetystwades, can you provide the URL to the search results page. I'm having trouble recreating your search experience with the listings as a resource, but if you can share the link to the search page, I can look at what you are seeing.
@Anonymouswrote:
@tweetystwadeswrote:
@tweetystwadeswrote:
@Anonymouswrote:
@tweetystwadeswrote:They are not being answered on the 2018 update board.
I have questions about the multi variation listings. I have listings with the same item with different sizes and colors(hence the multi variations). lol
When I search those items, it shows a separate listing for each one. This is so confusing, and will be to buyers. How do I fix it?
Also, I thought our existing listings would automatically switched over, now I hear we have to do it manually. So we cancel each one and create a new listing?
Hi @tweetystwades, I've been unable to recreate the issue you are describing? When I search for your item, I see listing that then allows me to view the variations without issue. I don't see multiple listings in search results. Can you share a link to the search results you are seeing? I've included a screenshot of what I am seeing below for reference:
I did a random search on the brand and attributes, and I saw the "Group-Ungroup button at the top. When I clicked "Group", a separate listing came up for each one in the variation. Now when I search, the "Group-Ungroup button is not showing up. So I can't recreate the issue at this time. Please try to do as I said searching the brand and attribute, and clicking the "Group" button.
I couldn't recreate on that one, but here's another one that it's happening to. This is one MV listing, and it's showing a separate listing for each one.
Here is the link to the MV listing.
See screen print.
Hi @tweetystwades, can you provide the URL to the search results page. I'm having trouble recreating your search experience with the listings as a resource, but if you can share the link to the search page, I can look at what you are seeing.
@tweetystwades wrote:
@Anonymouswrote:
@tweetystwadeswrote:
@tweetystwadeswrote:
@Anonymouswrote:
@tweetystwadeswrote:
They are not being answered on the 2018 update board.
I have questions about the multi variation listings. I have listings with the same item with different sizes and colors(hence the multi variations). lol
When I search those items, it shows a separate listing for each one. This is so confusing, and will be to buyers. How do I fix it?
Also, I thought our existing listings would automatically switched over, now I hear we have to do it manually. So we cancel each one and create a new listing?
Hi @tweetystwades, I've been unable to recreate the issue you are describing? When I search for your item, I see listing that then allows me to view the variations without issue. I don't see multiple listings in search results. Can you share a link to the search results you are seeing? I've included a screenshot of what I am seeing below for reference:
I did a random search on the brand and attributes, and I saw the "Group-Ungroup button at the top. When I clicked "Group", a separate listing came up for each one in the variation. Now when I search, the "Group-Ungroup button is not showing up. So I can't recreate the issue at this time. Please try to do as I said searching the brand and attribute, and clicking the "Group" button.
I couldn't recreate on that one, but here's another one that it's happening to. This is one MV listing, and it's showing a separate listing for each one.
Here is the link to the MV listing.
See screen print.
Hi @tweetystwades, can you provide the URL to the search results page. I'm having trouble recreating your search experience with the listings as a resource, but if you can share the link to the search page, I can look at what you are seeing.
Hi @tweetystwades, thank you for sharing the search URL. I can confirm that this is working as designed - when grouping similar listings, the items are grouped based on the product identifier, which would vary between different variations. This increases your buyer's success when searching for a specific item. If you have any specific feedback to provide on this experience, you can review our Announcement from last October regarding grouped listings and select the "Tell us what you think" link at the bottom of the article.
@Anonymouswrote:
@tweetystwadeswrote:
@Anonymouswrote:
@tweetystwadeswrote:
@tweetystwadeswrote:
@Anonymouswrote:
@tweetystwadeswrote:They are not being answered on the 2018 update board.
I have questions about the multi variation listings. I have listings with the same item with different sizes and colors(hence the multi variations). lol
When I search those items, it shows a separate listing for each one. This is so confusing, and will be to buyers. How do I fix it?
Also, I thought our existing listings would automatically switched over, now I hear we have to do it manually. So we cancel each one and create a new listing?
Hi @tweetystwades, I've been unable to recreate the issue you are describing? When I search for your item, I see listing that then allows me to view the variations without issue. I don't see multiple listings in search results. Can you share a link to the search results you are seeing? I've included a screenshot of what I am seeing below for reference:
I did a random search on the brand and attributes, and I saw the "Group-Ungroup button at the top. When I clicked "Group", a separate listing came up for each one in the variation. Now when I search, the "Group-Ungroup button is not showing up. So I can't recreate the issue at this time. Please try to do as I said searching the brand and attribute, and clicking the "Group" button.
I couldn't recreate on that one, but here's another one that it's happening to. This is one MV listing, and it's showing a separate listing for each one.
Here is the link to the MV listing.
See screen print.
Hi @tweetystwades, can you provide the URL to the search results page. I'm having trouble recreating your search experience with the listings as a resource, but if you can share the link to the search page, I can look at what you are seeing.
Hi @tweetystwades, thank you for sharing the search URL. I can confirm that this is working as designed - when grouping similar listings, the items are grouped based on the product identifier, which would vary between different variations. This increases your buyer's success when searching for a specific item. If you have any specific feedback to provide on this experience, you can review our Announcement from last October regarding grouped listings and select the "Tell us what you think" link at the bottom of the article.
Forget about what I think right now. I'm just trying to figure out what my buyers will see before I go out of business. How are MV listing supposed to work? We can't create MV listings anymore? What will happen if someone trys to buy one?
