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Buyer asks me to wait to ship an item then gets upset when I message them after they vanish?

I received a message from a buyer several days back asking if I combined shipping, and I replied saying I was happy to do so. That person then made a purchase soon and asked me to wait to ship as they wanted to browse my other items to see if there w...

Item replaced, money still on hold

Hi, I am sure the answer must be simple to find, but I have searched eBay and have been unable to find it. A buyer requested a return on an item due to it arriving broken, a replacement was sent. However I have been unable to find how to close the ca...

Weekly Community Chat, Nov 22, General Topics

Reminder that the weekly chat is going on now through 2 PM PST:https://community.ebay.com/t5/Weekly-Chat-with-eBay-Staff/Community-Chat-Nov-22th-1pm-PT-General-Topics/m-p/27775883

My buyer is sending me presents.

I sold this guy a sim card. He messaged me thanking me for the excellent service. He said that he would be sending me something via snail mail. I thought it would be bible verses or something, not sure. But it turned out to be a thank-you letter with...

PAGE JUMPS EVERY TIME I TRY TO TYPE IN THE DESCRIPTION AREA OF LISTING

ALMOST EVERYTIME I REVISE A DESCRIPTION WITH EACH CLICK MY PAGE EITHER JUMPS TO THE BOTTOM OR TOP OF PAGE. ANNOYING!! ANYONE HAVE ANY IDEAS?THANKS

Has anyone been nailed by the uneven surface/1/4" rule lately?

I just packed up some cling on Christmas window decorations. Envelope is 12 x 10. Going First Class Pkg literally over the bridge to the next town (San Pedro, CA to a Carnival staff member in Long Beach). Now that it's taped up nice and ready to go, ...

Any news on the actual ship cost being shown on FB page?

tyler@ebay @Anonymous We know you said you'd respond to the PS board thread, but we're not all powersellers (not anymore anyway)

Resolved! Need help retrieving tracking number on returned delivered package

I made a mistake and shipped a buyer the wrong item. The buyer received it and immediately opened a return through eBay. I freely admitted I made the mistake, so I accepted the return and had ebay issue a return shipping label. (I have never had to d...

does this mean that the buyer is getting a refund?

eBay listings removed - unauthorized user of buyer or bidder accountHello paladin7378,We had to cancel bids and purchases on the following item(s) for the buyer, ---, because they were made without the account owner's permission:---------------------...

Possible fraud

This person appears to have attempted fraud and/or obtained use of my account somehow: Account name: Location: Moscow, Russian Federation I was suspicious of this seller's listing due to it's price so I followed the bidding until the last minute when...

past seller promotion offer - where to find and how to receive?

When I listed my smartphone for sell I did mention a promotion on ebay's home page: sell your smartphone by 11/20/17 for over $200 and receive $40 from ebay as a gift card or credit (don't remember the exact dtails).I did sell the smartphone and met ...

Check your dashboards...just got 4 late shipment defects for 1st Class Packages delivered in 4 days

Got 4 sales on Nov 5th...mailed 1st Class Nov. 6th...all delivered Nov. 10th. Something's creeping while you're sleeping...

Resolved! new picture policy...ebay tell us the truth please

ebay has a new picture policy: http://pages.ebay.com/help/policies/picture.html not allowed :watermarks of any type i stumbled across this article on google search: https://thenextweb.com/google/2017/08/18/google-watermark-stock-photo-remove/ what is...

Does Ebay care if seller is lying about where the product is from?

A musical instrument seller is selling Chinese-made instruments and stating they're from Germany. This same Chinese manufacturer sells instruments under various names with misleading country-of-origin terminology stamped on the instruments. Will Ebay...

Guaranteed Delivery

Maybe I don't fully understand Guaranteed Delivery. Nor do I think all buyers understand it. I believe it means the seller gets it the goods to the Post the Post Office and it's marked as received within the Guaranteed time. Our area has a monument s...