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I have had a Package refused. How should I proceed?

This is a first for me. While checking on a tracking number I see that it has been refused. I know that I need to wait till the package is returned at which time I will refund. I plan on refunding the $98.00 only and no shipping as I will still be $12.00 out of pocket due to Ebay fees.

 

I worry about a neg., having never received one after over 2,000 transaction on my selling account. There I did it. I jinx myself by saying it out loud, or is it by putting it out there for all to see. Should I treat it like ripping off a bandage to get the pain over with?

 

I have had no contact from the buyer other than the below email but then the package arrived and was refused just yesterday. The back story is that I had two china listing of the same items and the buyer brought both for a total of $98.00 plus shipping. Buyer sends an email thanking me for making these items available, asking that I pack well as he was buying them for his wife.

 

I replied that I like to think that I do an above average job when packaging out glass. I told him that I packed the items out in a 16X12X8 box as I did not want to stack the items 8 high and that I had upgraded shipping to priority mail. Gave tracking number and thanked him for his purchase.

 

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Re: I have had a Package refused. How should I proceed?

You will have to give a FULL REFUND and not a partial if the package was refused for Postage Due by the way.

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